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“Never again!” 2 of 5 stars
Review of Travelodge Heathrow Heston M4 Westbound

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Travelodge Heathrow Heston M4 Westbound
Moto Service Area, M4 Motorway | Phoenix Way, Heston, Hounslow TW5 9NB, England   |  
Hotel amenities
Ranked #18 of 22 hotels in Hounslow
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Never again!”
2 of 5 stars Reviewed July 1, 2013 via mobile

I stayed in this Travelodge for 3 nights as the rooms were fairly cheap and would never stay again. I found the whole establishment to be run down, unclean and smelly. It is in desperate need of a refurb and needs action taken to improve it. One positive point was that the bed in the room was comfortable. It's located a few miles away from the nearest tube station which adds problems if commuting in to central London. The 2 easiest ways to get there are either a mini cab journey costing £7 (there and back so £14 per day) or if you're driving there's a car park at the tube station which costs £5 a day Monday to Friday and free at the weekend and bank holidays. We opted for this on the last day and it was very easy.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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283 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Banbury, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 30, 2013

Staff were rude & not very helpful...... fire alarm went off almost constantly for an hour yet staff allowed guests to remain in the building, stating it was 'a false alarm' having not had the place checked out by a fire officer. Disabled toilet wasn't working...... our rooms were filthy, stains on the sofa beds and floor, marks all up the walls and dirty lamps. Fixtures in the bathroom were also broken off.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King's Lynn, United Kingdom
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 28, 2013

This Travelodge, like all others, serves a purpose, i.e. provides a reasonably cheap bed for a night. Room was OK, clean towels and bedding. Ideal for getting to Heathrow if you have an early flight. Quiet but a bit of a trek from reception. However be warned you may receive a £90 charge notice letter for parking overnight. When we phoned the company we were told to send or email our Travelodge invoice and we wouldn't have to pay. Why cannot Travelodge take our registration number and liaise with the company. Does everyone have this problem?

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed June 25, 2013

It's just about ok if you only want 1 night before flight. needs a refurb and a good clean. bed was comfy and clean (thank goodness). Best to leave early and eat breakfast at departure lounge.I will pay a bit more in future and book earlier so I don't have to stay here again.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed June 23, 2013

What an awful hotel won't be rushing back there. Cheap to stay for 1 night, but never again. The only good thing was the Bedding & towels were dean. The carpet was sticky, the sofa was filthy, The walls were dirty, marks where old paint was and needed to have a coat of paint on. Marks left where radiator was moved, screw holes where fixtures were moved.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheddar, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 21, 2013

I stayed here with my partner in February 2013. We needed somewhere cheap to stay for a night that wasn't too far by car to the appollo theatre. We paid about £35 for one night. Staff were friendly, room was clean and extra pillows were available. I come from a quiet village so noise pollution is a worry for me however the windows are triple glazed and neither of us were disturbed by traffic in the night. I'm sure we'll be back!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2013

We stayed for 2 nights Sat and Sunday just gone - 2 adults and 2 kids in a family room. £21 per night booked months ago. Quiet room on first floor, linen spotless, room clean, staff and cleaning people very polite. 10 minutes to Hounslow West tube (free parking weekends) - cheap family weekend in London we will do again definitely. I mean, you can't get anything nowadays for 2 nights for under £45 and this was absolutely fine for the money. Room needed decorating and tiles some attention but so what?

Room Tip: We had family room 241 -hot so slept with window open and no motorway noise
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge Heathrow Heston M4 Westbound

Address: Moto Service Area, M4 Motorway | Phoenix Way, Heston, Hounslow TW5 9NB, England
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Free Parking Wheelchair access
Hotel Style:
Ranked #18 of 22 hotels in Hounslow
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Travelodge Heston Heathrow Hotel Hounslow
Travelodge Hotel Heston Heathrow
Travelodge Hotel Hounslow
Travelodge Hounslow
Travel Lodge Hounslow
Hounslow Travelodge
Hounslow Travel Lodge

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