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“Didn't live up to dire expectations” 3 of 5 stars
Review of Travelodge Heathrow Heston M4 Westbound

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Travelodge Heathrow Heston M4 Westbound
Moto Service Area, M4 Motorway | Phoenix Way, Heston, Hounslow TW5 9NB, England   |  
Hotel amenities
Ranked #18 of 22 hotels in Hounslow
Ashby de la Zouch
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Didn't live up to dire expectations”
3 of 5 stars Reviewed January 11, 2013

Having read previous reviews I was fearing the worse...but the two rooms I booked were fine they were clean & warm with a flat screen TV in one. The Staff were pleasant and helpful.
It was easy to find( I used a map rather than a sat nav)
I used the Travelodge paid £42 for 2 rooms and parked my car at the NCP Flightpath which cost less than half the park and stay offers at the bigger hotels plus I didnt need to pay another £32 for Hoppa Bus tickets.
I would use this hotel again for a pre-flight stay

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Christchurch, Canterbury, New Zealand
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 8, 2013

Good after we had found it.

West bound, East bound, M4, low emission zone who cares when your flight is delayed and you just need a bed.

Booked two rooms, one was flooded on arrival, but replaced by staff very quickly.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Wales, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 5, 2013

Stayed here for a few hours before a flight from Heathrow.

Reguarly stay in Travelodges but this was probably one of the worst we have stayed in. We had a room on the ground floor. Both the bedroom and bathroom were dirty. The kettle was unusable through dirt inside. The door had no lock on and the window was either broken or just plain dangerous.

Wouldn't stay here again or recommend to others.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cambridge, United Kingdom
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 4, 2013

We stayed at the Westbound Heston Travelodge before a 10 hour flight to the US the following morning. We had a good nights' sleep. The room was spacious and despite the hotel's proximity to the airport and the motorway, it was remarkably quiet with the double-glazed windows.
Reception staff were friendly, parking was free, room and bathroom clean and warm, bed comfortable. In short, excellent value for money and we would definitely stay here again. This is a no-frills hotel at a no-frills price if you book early enough, so don't expect the Ritz.

No problems locating it, and I cannot understand how you could miss it. Just turn off for the Heston Services on the M4 Westbound and the hotel is in the same complex, next to the Costa cafe.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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various
Top Contributor
92 reviews 92 reviews
74 hotel reviews
Reviews in 76 cities Reviews in 76 cities
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed January 2, 2013 via mobile

I booked a room to catch a few hours sleep before an early flight rather than having a long and very early drive to Heathrow. Top tip is to not use your GPS, go to Heston services direct on the M4, my GPS sent me around the houses like others. The hotel is very tired and needed a good clean. My toilet leaked and the loo roll holder was hanging off. The TV was fairly modern but had dirty streaks on the screen. Parking is free but ensure you register your car at reception. The bed was comfortable enough and sheets clean. I suppose for 19 quid you don't expect very much but I won't be stopping again.

Stayed January 2013, traveled solo
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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 30, 2012

This travelodge is in serious need for a total refurbisgnment. Everything about it is old, broken and dirty. There were not even any hangers in the closet and I had to ask a staff member who then took some from another guest's room...

The sofa is so uncomfortable it is painful to sit on, the drapes were hanging off the rail and I had to clip them back on, the television is of the old (very old) style and tiny, the window cactches were broken, the carpet was fifthy and the bathroom was grubby. The room is very dim at night and one light was not working.

On the plus side, it is adjacent to a motorway service station so you can get Burger King and buy other snacks quite easily although at motorway prices. Also, parking is free and the staff are friendly and helpful.

Room Tip: Select an upper floor room if you possibly can as on the lower floor who can hear every sound a gues...
See more room tips
  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 28, 2012 via mobile

This place is a nightmare to find, being forced to drive through less than salubrious areas! The reception was very shabby and in need of a total refurbishment. Our room was even worse! Walls were badly marked and dirty, the carpet was badly stained with god knows what! And the sofa was filthy! The bathroom was sufficiently clean, but in need of a good scrub to remove mould. Mattress was well worn and in need of replacement. On the plus side sheets and towels were clean, and staff friendly. Please also beware that although we registered our car, two weeks later we received. £50 parking fine. Although it was immediately rescinded when we contacted them. Would I stay there again! NO DEFINITELY NOT!

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge Heathrow Heston M4 Westbound

Address: Moto Service Area, M4 Motorway | Phoenix Way, Heston, Hounslow TW5 9NB, England
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Free Parking Wheelchair access
Hotel Style:
Ranked #18 of 22 hotels in Hounslow
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Travelodge Heston Heathrow Hotel Hounslow
Travelodge Hotel Heston Heathrow
Travelodge Hotel Hounslow
Travelodge Hounslow
Travel Lodge Hounslow
Hounslow Travelodge
Hounslow Travel Lodge

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