Room: standard and all was working right. Bed is very comfortable and all clean. Carpet and furniture old; TV is old CRT and overall it is needing immediate renovation to stay a top quality hotel. I was told that a new owner will make 40 mil pound investment.
Bath is still using old fixtures that and the shower curtain bar is the straight type that keeps a tight width in bathtub/ shower. Many have the curved type or shower rod for more width. Toiletries were good and not making skin feel dry.
Breakfast in dining room: very good quality and selection. Bfast in Club Lounge: very simple offering but a quick option to avoid walking half mile. BTW, elevators often under repair, and always slow or very full.
I got the upgrade with breakfast, internet and club. Snacks were average, good cheese/ crackers and soft drinks. The wine is weak and a bit nasty, but free flowing. I took it since I got a good room rate but overall, an average rate makes me think twice about staying here. GBP125-150 is about avg I think and if there is no other good choice, then I will stay here.
Service at breakfast and reception was attentive and quick. Arrived to a juice or champagne. All staff was working hard and happy to greet me in halls. For this level of service, and a very good bed, I gave 4 stars.
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- Also Known As:
- Renaissance Hotel London Heathrow
- Renaissance Hotel Hounslow
- Renaissance Hounslow
- Hounslow Renaissance
- Renaissance Heathrow