This hotel is inside the Free Bus Zone so do not take the Hotel Hopper shuttle, which costs about $12. The Free Bus Zone will take you to and from this hotel, to Heathrow airport, and to the train/metro station, as well. There is a Starbucks inside the lobby -yay! A lot of international flight crews stay here -it is really fun to see a plethora of flight attendants and pilots, from all different airlines, in the lobby waiting for their shuttle. The hotel is very nice -I believe they are renovating some parts of the hotel. Our room was updated however, the bathroom was completely old school. I didn't mind as the hotel and our room were very clean. The front desk staff are wonderful and very accommodating. However; this hotel is about 30 minutes away, via the tube, from Piccadilly and all the fun sights of London.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 4, 2012
Thank you for staying at the Renaissance London Heathrow Hotel. Your feedback is most appreciated. May I take this opportunity to announce, that following the Take Over of our Hotel by the Arora Group, in October, 2012, we have, as you correctly noted, already commenced Phase 1 of a very exciting and innovative investment in our product. Plans are in hand to completely refurbish our Bedrooms, Bathrooms and Corridors. We will also be making significant enhancements to our Lobby, Bar and Meeting Rooms. All the Team look forward to welcoming you back again to enjoy our greatly improved Guest Experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.