We stayed here for one night en route to Spain. We reached the hotel without difficulty having telephoned ahead for directions. The check-in was friendly and efficient. Our room was good. Dinner was over-priced and nothing special but the service was good.
The main foyer is smart and well-appointed but generally the hotel is a little faded. We gathered that the franchise has been taken over by Arora and that there will be a £20 million upgrade, making it five star.
For the time being it is certainly four star. Its strength is its staff who have obviously been carefully recruited and well trained: although it is a large hotel, they made us feel welcome and at home.
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- Also Known As:
- Renaissance Hotel London Heathrow
- Renaissance Hotel Hounslow
- Renaissance Hounslow
- Hounslow Renaissance
- Renaissance Heathrow