We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great for Terminal 4” 5 of 5 stars
Review of Hilton London Heathrow Airport

Save Saved
You added Hilton London Heathrow Airport to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton London Heathrow Airport
4.0 of 5 Hotel   |   Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Summer Sale - From £100
Ranked #6 of 22 hotels in Hounslow
York, United Kingdom
Top Contributor
111 reviews 111 reviews
61 hotel reviews
Reviews in 54 cities Reviews in 54 cities
62 helpful votes 62 helpful votes
“Great for Terminal 4”
5 of 5 stars Reviewed January 16, 2014

We stayed in a Queen room at the Hilton the night before flying out of Heathrow.
What we liked:
- The location is incredibly convenient for Terminal 4, with a covered walkway just outside that links it to the airport
- Our room – it was a good size, well-furnished and nicely decorated (bed, desk, storage area, easy chair, etc), had a nice bathroom and very comfortable. The bed was great and we slept well, with minimal noise from air traffic.
- Nice facilities – the hotel is large and modern, with an airy feel. The dining areas are more-or-less open plan, with a reasonable range of options. There is a pool and fitness area on the lower level, which we didn’t use, though they did look well-maintained.
- Check-in and check-out were both handled efficiently and quickly by the helpful staff.
- Breakfast was included with our room rate, and there was a good variety of food available on the buffet.
Things that weren’t as great:
- As with most airport hotels, the food prices were a bit inflated but the food was at least very good.
Overall
The Hilton is a great option for travellers flying in or out of Heathrow. Our room rate was very reasonable, and we enjoyed our brief stay. We would return.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, February 4, 2014
Dear T_R_Grant

Thank you for posting a review on Trip Adviser relating to your stay at the Hilton London Heathrow Airport hotel and let me also take this opportunity to thank you for choosing to stay with us.

Thoughts and experiences from our guests are very much appreciated and are used to rectify any shortfalls highlighted to us.

We are very pleased to see you enjoyed your stay and welcome the opportunity of you staying again when we can exceed your expectations next time around.

If in the meantime I can assist with this or with any other aspect of a booking with us, I will be happy to help and remain for now with kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,670 people have reviewed this hotel

Traveler rating
    458
    642
    352
    148
    70
See reviews for
192
573
248
519
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Wokingham, Uk
Top Contributor
119 reviews 119 reviews
35 hotel reviews
Reviews in 60 cities Reviews in 60 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 15, 2014

Well established hotel that can be reached by foot from Terminal 4. This made the hotel very strategic when BA was based in T4, but less well positioned now that T5 has opened. The hotel can be easily reached by road as well however. The facilities in the hotel is good, which is just as well as there is nothing in the area that can be reached by foot other than the terminal. The rooms are a decent size and well appointed.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, February 4, 2014
Dear pandalf

Thank you for posting a review on Trip Adviser relating to your stay at the Hilton London Heathrow Airport hotel and let me also take this opportunity to thank you for choosing to stay with us.

Thoughts and experiences from our guests are very much appreciated and are used to rectify any shortfalls highlighted to us.

We are very pleased to see you enjoyed your stay and welcome the opportunity of you staying again when we can exceed your expectations next time around.

If in the meantime I can assist with this or with any other aspect of a booking with us, I will be happy to help and remain for now with kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taos, New Mexico
Top Contributor
64 reviews 64 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed January 15, 2014

We chose the Hilton because it is connected to Healthrow by a tunnel. It is extremely nice and easy. The restaurant was good but very expensive by American standards. The service was the best. I would highly recommend this hotel if you are laying over or on your way to somewhere and find yourself in London.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, February 4, 2014
Dear Michael M

Thank you for posting a comment on Trip Adviser relating to your stay at the Hilton London Heathrow Airport. I am pleased to read your review and good to know that you had a lovely stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Top Contributor
103 reviews 103 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed January 15, 2014

Arriving at Heathrow on a cold, wet January evening, it was great to be able to walk throught the enclosed walkway from the terminal to the Hilton. Very convenient indeed.

Pleasant room, very comfortable bed; nice to have an iron and ironing board in the room. I particularly liked the easy-to-use radio alarm and tea-making facilities.

The Hilton staff were very friendly and attentive - particularly in the restaurant. The restaurants were all rather pricey, but food in the Aromi restaurant was well-cooked and well-presented.

Meeting facilities in the basement were good - no windows of course, but the rooms were comfortable and well-appointed. Once again, the staff were helpful and efficient, ensuring a smooth-running conference.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, February 4, 2014
Dear FionaL_11

Thank you for posting a review on Trip Adviser as thoughts and experiences from our guests are very much appreciated and are used to rectify any shortfalls highlighted to us.

I am pleased to learn that you enjoyed your stay and do hope your conference was a great success.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 11, 2014

This hotel is absolutely perfect for a short stay-over in London. The room as spacious and the convenience of not leaving the airport is a major advantage. Will never again try to get into the city if it is not necessary.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, February 4, 2014
Dear Ptlpip

Thank you for posting such a positive comment following your stay at the Hilton London Heathrow Airport.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baku, Azerbaijan
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 9, 2014

Our stay in Hilton London Heathrow T4 in December was better. We stayed for 3 nights just before Christmas 2013 and opted for an upgrade this time which was on special. The executive lounge access was what we needed. Quiet and tidy with an attentive staff on duty. Unlimited soft drinks, snacks and late afternoon hot canapés and wine served. Breakfast spread was simple but good. The hotel room was clean and spacious. We didn't have any interrupted sleep by the noises of incoming and/or outgoing guests this time. Wifi access still needs to be improved though but better than our previous stay. Concierge now very knowledgeable and obliging. Thank you. We will see you again soon.

Room Tip: Cheaper to take the hotel car/taxi service to commute from one terminal to another - a flat rate of...
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, February 4, 2014
Dear Kokranova


Thank you for posting such a positive comment following your stay at the Hilton London Heathrow Airport.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 7, 2014

Stayed at this hotel for a much needed night's rest after a long haul flight. First thing to note is that it is extremely convenient for Terminal 4- connected via an undercover walkway. The reception was well staffed and polite. On check in we found that the online search engine we used to make the booking had booked two rooms by mistake-this was corrected very quickly with no fuss. Our room was comfortable and very quiet, you'd never know you were at the airport. The breakfast buffet was delicious and well stocked, the gym including the sauna is first class. Check out was easy using the express check out service. Also love the layout of this hotel with the open restaurants and high glass roof and front. All in all a very pleasant stay and highly recommended.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, February 4, 2014
Dear Ilovetravelling681

Thank you for posting a review on Trip Adviser relating to your stay at the Hilton London Heathrow Airport hotel and let me also take this opportunity to thank you for choosing to stay with us.

Thoughts and experiences from our guests are very much appreciated and are used to rectify any shortfalls highlighted to us.

We are very pleased to see you enjoyed your stay and welcome the opportunity of you staying again when we can exceed your expectations next time around.

If in the meantime I can assist with this or with any other aspect of a booking with us, I will be happy to help and remain for now with kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hilton London Heathrow Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hounslow
#5 Family Hotel in Hounslow
#6 Business Hotel in Hounslow
#7 Romantic Hotel in Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Official Description (provided by the hotel):
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Orbitz, Travelocity, Agoda, Tingo, Priceline, Hotels.com, BookingOdigeoWL and Venere so you can book your Hilton London Heathrow Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton

Owners: What's your side of the story?

If you own or manage Hilton London Heathrow Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.