I have stayed at this hotel several times and all previous visits have passed very smoothly. When we reached the breakfast area we were led to a table that had been partially set. Ok sometimes staff are interrupted or distracted but we had to then ask for the cutlery. However there was something else missing, no Orange juice! Hilton breakfast you get offered Coffee and Orange juice but not this time ! When we went to choose a number of options had run out including the various fruit juices, a couple of the juices were filled up later on but it just added to the odd experiance.