I reviewed this hotel in December 2012 and had issues with the soundproofing in my room. This time I was in an Executive room and there were no issues. The only negative was that I had an early flight out of T1 and it was too early for the shuttle or Heathrow Express so I had to pay £15 for a taxi. Not the hotels fault. Just an FYI. I'm not sure what they do with credit card holds but my bill was payed by a corporate account. They put 2 separate holds on my personal cc for incidentals (about £110 total for 1 night) and then charged my card £14 or whatever the Internet fee was. I did not eat at the hotel this time. I walked over to T4 and ate at Windsor Castle pub.