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“Nice and Handy” 4 of 5 stars
Review of Hilton London Heathrow Airport

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Hilton London Heathrow Airport
4.0 of 5 Hotel   |   Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England   |  
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Ranked #6 of 22 hotels in Hounslow
Bat Yam, Israel
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Nice and Handy”
4 of 5 stars Reviewed January 15, 2013

This is a typical Hilton Hotel with excellent access to Terminal 4. The sky-walk takes you from the terminal to the hotel in about 5 minutes.

The rooms are nice and are a little bit small but the modern environment and the business atmosphere compensate that.

The shuttle to Terminal 5 is very efficient so if you need to spend a night on a connecting flight you'll find this hotel as a good choice, but try to find a deal because the official prices are high.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, January 24, 2013
Dear lavis10

Thank you for posting such a positive comment following your stay at the Hilton London Heathrow Airport.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards

Su.mills@hilton.com
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (281)
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English first
New York City, New York
Top Contributor
87 reviews 87 reviews
59 hotel reviews
Reviews in 58 cities Reviews in 58 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 15, 2013

If you have not got much time in London between flights than this is the place. Extremely efficient and very friendly staff. The rooms are completely soundproof and very comfortable... What would you expect from a Hilton right? Restaurant has something for everyone. And you are with the Heathrow Express in a jiffy at Paddington station (okay it is expensive but the express is fast, convenient and SHORT travel time...Do not forget that from Heathrow to Leicester square it is about an hour on the tube...)

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, January 24, 2013
Dear terrencets

Thank you for posting a comment following your stay at the Hilton London Heathrow Airport.

We are always pleased to see guests post travel tips etc in their comments and I am pleased you enjoyed your stay. Retrospectively, if I can assist further with this or another stay, please mail me on :- su.mills@hilton.com

With regards and thanks again,
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Harrogate, United Kingdom
Top Contributor
64 reviews 64 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 14, 2013

Not much to say about this place. It is a perfectly good clean and modern place to rest ahead of a flight that is connected to terminal 4 by a walkway (allow 10 minutes to amble across). The bars and restaurants are OK, but not great, and as you would expect they aren't great value (unlike the £78 room) but it was perfectly adequate and did the job.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, January 24, 2013
Dear goodjudge

Thank you for posting a review on Trip Adviser relating to your stay at the Hilton London Heathrow Airport hotel and let me also take this opportunity to thank you for choosing to stay with us.

Thoughts and experiences from our guests are very much appreciated and are used to rectify any shortfalls highlighted to us.

We are very pleased to see you enjoyed your stay and welcome the opportunity of you staying again when we can exceed your expectations next time around.

If in the meantime I can assist with this or with any other aspect of a booking with us, I will be happy to help and remain for now with kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 13, 2013

Rooms are smallish, but it was all we really needed as we were just there for one night before flight back to Malaysia. Very quiet room. HH Gold gave us access to the executive lounge, where staff were very accommodating, and good selection of drinks and snacks. Breakfast was great.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, January 24, 2013
Dear Peter B

Thank you for posting a comment following your stay at the Hilton London Heathrow Airport and I am pleased you enjoyed your stay. Retrospectively, if I can assist further with this or another stay, please mail me on :- su.mills@hilton.com

With kind regards and thanks again,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 13, 2013

Stayed here the night before our flight from terminal 4. Really convenient location. We walked 10 minutes to check in, woke up 30 min before that. If we've stayed elsewhere we'd have to wake up way earlier and have to take a taxi or train. At £87 it's really worth it considering the location and the brand name (Hilton). The room itself is ok, good enough to sleep in, have shower etc, was not expecting anything spectacular. After check in to the flight, we still have ample time to walk back, relax and have a cuppa, watch TV before we checked out and made our way to the terminal to board our flight! Excellent! Would definitely stay here again if catching a morning flight from Terminal 4. Much better location than the terminal 5 Hilton which is nowhere near the terminal and therefore should have the name changed to exclude the terminal 5 tag.

Room Tip: Book early, save money! I paid £87 which is a good rate. A nearby hotel (which you pay according to...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, January 24, 2013
Dear sam5un9

Thank you for posting a review on Trip Adviser relating to your stay at the Hilton London Heathrow Airport hotel and let me also take this opportunity to thank you for choosing to stay with us.

Thoughts and experiences from our guests are very much appreciated and are used to rectify any shortfalls highlighted to us.

We are very pleased to see you enjoyed your stay and welcome the opportunity of you staying again when we can exceed your expectations next time around.

If in the meantime I can assist with this or with any other aspect of a booking with us, I will be happy to help and remain for now with kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lockerbie, United Kingdom
Top Contributor
59 reviews 59 reviews
41 hotel reviews
Reviews in 27 cities Reviews in 27 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 12, 2013

Had a long lay over at LHR so needed a room for the day, not cheap, no but not too bad, lovely friendly staff, nothing was too much trouble. An airport hotel through and through but alot of lovely little extras too.

Exec. lounge was spacious and friendly, all I needed for the stay.

Gym and pool were spotless but nothing to write home about, unexpectedly busy for day time but heyho, no problems with that!

I've stayed before, overnight and I will stay again, hopefully for a bit longer next time.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, January 24, 2013
Dear Pr0fessi0nalC0uple

Thank you for posting a comment following your stay at the Hilton London Heathrow Airport and I am pleased you enjoyed your stay. Retrospectively, if I can assist further with this or another stay, please mail me on :- su.mills@hilton.com

With regards and thanks again,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 9, 2013 via mobile

Came down to meet my son ,ideal if you are flying from terminal 4
8min from dep gates,clean and modern surroundings.
The room had everything you needed and clean,did not eat in the hotel went back in to the terminal .
We had a few drinks in the bar the service was very good would use Hilton again

Stayed January 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, January 24, 2013
Dear Atkins95

Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport. I am pleased to read your review and good to know that you had an enjoyable stay with us.

Retrospectively, if I can assist further with this or by answering specific points or perhaps extend assistance for a future stay, please mail me directly on :- su.mills@hilton.com

In the meantime, we look forward to welcoming you back soon and remain for now with kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hounslow
#5 Family Hotel in Hounslow
#6 Business Hotel in Hounslow
#7 Romantic Hotel in Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Official Description (provided by the hotel):
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 
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Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton

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