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Carluccio's, Heathrow Terminal 5: Restaurant Reviews

Landside | Heathrow Terminal 5, Hounslow TW6 2GA, England
+44 020 8283 6213
Website
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Ranked #19 of 84 restaurants in Hounslow
Cuisines: Italian
Dining options: Breakfast/Brunch, Reservations, Late Night
Most recent review
- Nov 6, 2012
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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53 reviews from our community

79% Recommend
    17
    25
    6
    4
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date Rating
There are newer reviews for Carluccio's, Heathrow Terminal 5
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Atlanta, Georgia
Top Contributor
50 reviews 50 reviews
27 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
21 helpful votes 21 helpful votes
“Among Airport Restaurants, This is Very Good”
4 of 5 stars Reviewed November 6, 2012

This was my third visit to a Carluccio restaurant in as many months, and I am still very pleased with this chain. This restaurant is curiously located behind the Terminal 5 British Airways check-in counters and next to but before the entrance to departure hall and security check, which makes it convenient for travelers who want to meet with and have a coffee or meal with a non-traveler. I chose Carluccio because it gave me some assurance that I would not be airport-price-gouged but charged about the same as in any of the chain's UK restaurants. The food and service were very good, the service very attentive, and I was impressed with the luggage stow-away area, and will keep recommending Carluccio.

  • Visited November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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Ask PeeWang about Carluccio's, Heathrow Terminal 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
41 reviews 41 reviews
25 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Wonderful Breakfasts in fun atmosphere”
5 of 5 stars Reviewed November 6, 2012

We had a leisurely breakfast there whilst waiting for a flight & it was excellent. I asked for everything to be overcooked & they did it just the way I wanted it. The service was great aswell - there was an error with one item & they couldn't have been more apologetic or helpful in resolving it - very impressed. Recommend you go for the big breakfast - first item on the breakfast menu - it will set you up for the day!

  • Visited October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Ask JamesLox about Carluccio's, Heathrow Terminal 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
28 reviews 28 reviews
3 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“Best Carluccio's around”
5 of 5 stars Reviewed October 24, 2012

Came here not expecting much (particularly given experiences at other restaurants in this franchise). Was really surprised by good food and really excellent service - and excellent service from the whole team, not just a single member acting on their own initiative. Well done all round!

  • Visited October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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Ask DrWolf about Carluccio's, Heathrow Terminal 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Surprisingly good and affordable pre-flight meal.”
4 of 5 stars Reviewed October 19, 2012

Thought this place was just a duty free shop, but it was actually a sit-down cafe/restaurant. Pleasantly surprised at the food quality and the price! They have quite a large menu, something for mostly everyone. There also have pre-fixe 3 course options as well for a great price. The service was a bit slow, or was a bit understaffed for the number of tables they have there, so I wouldn't sit in if you need to go to your flight straight away. But if you do have some time, I would recommend this place for a pre-flight meal, it beats eating plane food any day! Very clean, open spaced and modern. Wished there were more of these in the other terminals.

  • Visited September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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Ask motraveling about Carluccio's, Heathrow Terminal 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Top Contributor
51 reviews 51 reviews
14 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
“Ambient and friendly - great airport meal”
4 of 5 stars Reviewed October 15, 2012

You wouldn't know you were in an airport; this restaurant is lovely in it's own right.

The waiting staff were super friendly, and service was quick which is great if you have somewhere to be!

Food was equally good - overall very impressed.

  • Visited October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Ask kate_wareham about Carluccio's, Heathrow Terminal 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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