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“Get what you pay for” 3 of 5 stars
Review of easyHotel London Heathrow

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easyHotel London Heathrow
Brickfield Lane | Harlington, Hounslow UB3 5DX, England   |  
Hotel amenities
Ranked #15 of 22 hotels in Hounslow
Colchester, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“Get what you pay for”
3 of 5 stars Reviewed July 7, 2013

Dunno why people slate this hotel for £34 we got exactly what we expected, a double bed no window an on suite bathroom one pillow and a small room.

We did get a tv which you could change channels on the side of the tv or a remote for a £5 deposit, shower gel and soap which you don't get in a travelodge. If you want the ritz then I suggest you will want to pay more than £34. There is a bus to the airport for £4.50 or a taxi for £7 so for us the taxi was the cheaper option. The vending machines where reasonable prices except the crisps for some reason double normal prices everything else was about the same as local shops at home.

Only thing to make this a perfect hotel would be some more pillows.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArfatQayyumGM, General Manager at easyHotel London Heathrow, responded to this review, July 15, 2013
Dear Guest,

Thank you for taking the time to review your recent stay at the easyHotel Heathrow.

I'm pleased to read that you found the hotel excellent value for money.

I have also noted your comments regarding pillows and am pleased to say we have ordered additional pillows to replace the current ones with.

Once again i thank you for your constructive feedback and look froward to welcoming you back at the hotel in the near future.

regards,

Arfat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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283 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
South Shields, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2013

Booked this room for our son for one night before his trip to Camp America he said room was basic,clean with a comfy bed. The air con made it a bit cold. He was assisted by the reception lad who booked him an early taxi which was only 9 pound which was great as the taxi to the hotel was 22 pound the lad on the desk said the black cabs charge what they like and advised when staying at hotel again to ring ahead and they will send a taxi. Would defo use this basic clean and very helpful hotel in the future. Thankyou to the desk staff.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArfatQayyumGM, General Manager at easyHotel London Heathrow, responded to this review, July 15, 2013
Dear Guest,

Thank you for taking the time to review your recent stay at the easyHotel Heathrow.

I'm pleased that the hotel met all of your sons needs prior to his trip to the states.

As you correctly mentioned, the hotel staff are able to book discounted taxis to and from the airport and would recommend that you contact the hotel front desk to arrange your travel.

I look forward to seeing you at the hotel in the near future.

regards,

Arfat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed July 1, 2013 via mobile

This hotel was a nightmare!!! The location is great, near the airport and all, and the rooms were fair enough considering the price, but my goodness, I just wanted a clean place to sleep after a long day!! When we got to out room, I went to the bathroom and there was URINE in the bowl!! Not only that, there was hair all over the shower and furthermore, on the blankets, under the blankets, it was so nasty! We complained and requested another room, and the poor man at the reception looked honestly embarrassed, so he took us to another room. Upon entering, first thing we saw was a shower towel tossed open over the bed, like when it's tossed after a shower, while on the other bed they were folded nearly. We called the guy at the reception again and he was mortified, so he offered us a third room, and after the first quick inspection we just took it. Imagine how desperate I became when I pulled the blankets and found at least a dozen hairs, dirt and stains under it!! I ended up sleeping on top of my sarong and covered myself with a towel....oh yeah, on the third room, the tv wouldn't work. NEVER staying with this chain anymore, EVER!!!!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArfatQayyumGM, General Manager at easyHotel London Heathrow, responded to this review, July 15, 2013
Dear Guest,

Thank you for taking the time to review your recent stay at the easyHotel Heathrow.

I'm sorry to hear that you experienced an issue with hairs on the bed linen.

This was actually a problem caused by our linen supplier which has been rectified now but do apologize for your recent experience.

I do hope that you give us a chance to show that the issues you found have all been corrected and stay with us again in the future.

regards,

Arfat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 1, 2013 via mobile

For £38 for a one night stay before flying out of Heathrow, this is EXACTLY what I needed.

I found the hotel easily enough from Euston and upon arrival I was checked in quickly and directed to my door. I was in room G30, which is a tidy little twin room, both beds were beautifully made with a small hand towel and a larger towel for each bed.

The TV is available, however if you want a remote instead of manually working it, it is £5 refundable deposit. TV is tuned into all available stations and works well.

I enquired about the shuttle bus to Heathrow and the desk manager very efficiently told me that I had to book in the time I wanted to leave, and that it was £4.50. By far this is the cheapest most hassle free way to get to the airport, where my terminal (5) was accessible by free train.

There aren't any kettle facilities in the room, but there is a small communal kitchenette area outside, where there are also lounge chairs provided. Opposite this there is a gym (however I
didn't use it).

Overall, the room is basic, clean (apart from a few stray pubes from the last occupant!) and has facilities to charge electronics. Beds are comfy and despite being on the Heathrow flight path, you don't really notice the planes.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArfatQayyumGM, General Manager at easyHotel London Heathrow, responded to this review, July 15, 2013
Dear Guest,

Thank you for taking the time to review your recent stay at the easyHotel Heathrow.

I'm pleased you found the hotel comfortable and to your liking.

I look forward to welcoming you back at the hotel in the near future.

regards,

Arfat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 1, 2013 via mobile

I stayed here recently for 5 nights and too be honest wasn't expecting much. I booked a windowless room as it was the only one available and it was clean and served it's purpose. The only downside being the lack of hanging space/no wardrobe.

There are vending machines available and an outside seating area with kettle and microwave which is a bonus. There is also a gym.

The bus stop is close by and the buses go to feltham, hatton cross, hayes/harlington and Heathrow. There is a lovely pub at thr end of the road and a chip shop, coop and chemist in walking distance.

I would recommend this hotel to others and stay here again.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArfatQayyumGM, General Manager at easyHotel London Heathrow, responded to this review, July 15, 2013
Dear Guest,

Thank you for taking the time to review your recent stay at the easyHotel Heathrow.

I'm pleased that you enjoyed your stay and found the hotel to be excellent value for money.

We have added more value to guests stays by now offering 30 minutes complimentary WIFI per day to our guests!!!

I look forward to welcoming you at the hotel in the near future.

regards,

Arfat
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Tamworth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 28, 2013

Good points:
Super fast book in process, which was great.
The room was spotless with a good TV.
Comfy bed was wedged between two walls, which was quite cosy in fact!
Felt safe in the room, that clearly had working smoke alarms, which is more than can be said of many other hotels in this price range.

Not so good (but not too bad) points:
I stayed in a room with no window, and it was a fairly warm day in May. I felt the room was a bit stuffy and couldn't find an AC/Temp control. So next time I would have a room with a window.
Shower curtain attacked me!

Overall, great value, clean and safe. Will definitely stay again.

Room Tip: Pay the extra for a window.
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArfatQayyumGM, General Manager at easyHotel London Heathrow, responded to this review, July 15, 2013
Dear Guest,

Thank you for taking the time to review your recent stay at the easyHotel Heathrow.

I'm pleased to read that you enjoyed your stay and would definitely stay again.

With regards to the room temperature, all rooms have a heating/ cooling facility which can be controlled from reception.

I look forward to welcoming you at the hotel in the near future.

regards,

Arfat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 19, 2013

So I stayed in an Easy Hotel last night. It was like being in a prison cell. On a submarine. They have a TV but you have to "purchase" a remote from the warden. Oh, and an overhead light you can't turn off. And when in desperation you pull the key card out of the slot to turn off the light, you'll find your phone hasn't charged enough to trigger the alarm you carefully set the night before. And it costs £6 to park your car outside. I paid £46 in total, next time I'll spend another £15 and stay in the magnificent opulence of a travelodge. Or sleep under my car.

Overall, I'd say it's the perfect place if you're an agoraphobic insomniac who's afraid of the dark.

Room Tip: ask for one with a window so you can gaze at the outside world from your plastic tomb
See more room tips
  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArfatQayyumGM, General Manager at easyHotel London Heathrow, responded to this review, July 15, 2013
Dear Guest,

Thank you for taking the time to review your recent stay at the easyHotel Heathrow.

I'm sorry to read that your stay was not entirely to your liking.

Please feel free to contact me if you would like to discuss your stay.

My email is gm@easyhoteloffers.co.uk

regards,

Arfat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about easyHotel London Heathrow

Address: Brickfield Lane | Harlington, Hounslow UB3 5DX, England
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room
Hotel Style:
Ranked #15 of 22 hotels in Hounslow
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
WE HAVE LISTENED TO YOUR COMMENTS. easyHotel Heathrow now offer FREE TV, FREE EXTRA TOWELS, FREE USE OF IRONS AND HAIRDRYERS.Get your holiday or business trip off to a flying start by staying at easyHotel London Heathrow, located just 10 minutes drive from terminals 1,2 & 3 with terminals 4 & 5 both just a few minutes further away. You can access good transport links to central London on the Heathrow Express or London Underground via the airport and quickly reach the many businesses based nearby including the Stockley Park Business Estate. ... more   less 
Reservation Options:
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Also Known As:
Easyhotel London Heathrow Hounslow

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