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“Bad night's sleep” 3 of 5 stars
Review of easyHotel London Heathrow

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easyHotel London Heathrow
Brickfield Lane | Harlington, Hounslow UB3 5DX, England   |  
Hotel amenities
Ranked #15 of 21 hotels in Hounslow
Wigan,England
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
“Bad night's sleep”
3 of 5 stars Reviewed October 18, 2012

As the other reviews state, the room is very basic and as we only needed somewhere to crash for 12 hours it was fine. The only thing that I will say is a negative is that the bed is uncomfortable and as there is only one wafer thin pillow I hardly slept at all - not good when faced with a long day ahead travelling. The pub at the end of the lane serves very good pub food and provides good service so I recommend a visit there if you choose to stay at the EasyHotel. Some rooms don't have a window, we did have one. In my opinion it wasn't worth the extra money as we didn't spend much time in the room and the time we were there is was dark anyway. The hotel is down the end of a quiet lane with not much surrounding noise as it backs onto fields but some of the other guests weren't very considerate regarding making noise when coming and going during the night and early morning.

Room Tip: Windows are over-rated.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaninderSachdevaGM, General Manager at easyHotel London Heathrow, responded to this review, October 23, 2012
Dear guest,

Thank you for taking the time to review your recent stay at the easyHotel Heathrow.

I'm sorry to hear that you found the bed uncomfortable which is a surprise as we have invested in high quality mattresses (HYPNOS).

I am pleased that you found the location of the hotel to be quite with no disruption caused by traffic noise.

I look forward to welcoming you back in the near future.

regards,

Arfat
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264 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Uxbridge, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 13, 2012 via mobile

Don't expect much from a cheap room. It's basic - very basic. You pay extra for parking, for the TV. It's a small room but its clean and has the things you need. It's ideal if your crashing over for a night or two and don't want to spend much. The rooms themselves are newish, clean, tidy and provide the essentials.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaninderSachdevaGM, General Manager at easyHotel London Heathrow, responded to this review, October 17, 2012
Dear guest,

Thank you for taking the time to review your recent stay at the easyHotel Heathrow.

I'm pleased to hear that you enjoyed your stay at the hotel & found it value for money.

We look forward to welcoming you in the near future.

regards,

Arfat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 13, 2012 via mobile

We stayed here for 1 night as we had an early flight the next day. We payed for two weeks parking on top of the room and it was the cheapest I could find. This room is very basic but i wasn't expecting anything else for the price we paid and it was clean. It is fine for an overnight stay but wouldn't stay longer. They organised a taxi for us in the morning for the same price as the hopper bus price and arranged for one to pick us up from airport when we got back from holiday.

Stayed September 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaninderSachdevaGM, General Manager at easyHotel London Heathrow, responded to this review, October 16, 2012
Dear guest,

Thank you for taking the time to review your recent stay at the easyHotel Heathrow.

We are pleased that you found the hotel suitable for your needs & took advantage of the very competitive Park&Fly offers we have. As you also mentioned we can book a taxi for you to the airport for the same price as the Hoppa Bus!!! this in itself is excellent value.

We look forward to welcoming you at the hotel in the near future.

regards,

Arfat
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Ripponden
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 8, 2012

It irks me like none other that hotels think they can charge whatever they like just because they are close to amenities i.e, Heathrow Airport/London. We paid £60 to stay in this prison.
In brief:

Location: Close enough to Heathrow Airport, but in a seemingly rough area and didn't feel so safe walking around at night

Cleanliness: Very clean, although there's not much to clean!

Service: Couldn't particularly fault the service, it must be tough to keep a smile when you know the venue you work at is appalling!

Rooms: Small is an understatement! It was like a futuristic capsule prison cell. No room for luggage, bed was small and uncomfortable. The 'bathroom' was a complete joke! Imagine an aeroplane toilet with a shower head in it and you're on the right track! I don't wish to be mean, or seem like I'm joking, but if you're of a larger frame, then you will struggle and find it uncomfortable to stay here.

Value: Okay, so it might have been £60 compared to what you'd pay at another hotel in Heathrow; but for what you get it is overpriced! Everything is 'extra,' extra for another towel, extra to use wifi, extra to use the television, extra to have a window (can you believe it?!) extra to have your luggage stored for the day, extra for shuttle bus to the airport, I could go on! So at the end of the day, to have the amenities which are considered the norm in hospitality and hotels, it all adds up so you may as well stay at another hotel where they're all included.

If you're happy to have the VERY VERY basic, then this is for you; but I'd like to know if the Easy top dogs would willingly stay here, or would they opt for another hotel with better standards just down the road?

  • Stayed August 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaninderSachdevaGM, General Manager at easyHotel London Heathrow, responded to this review, October 9, 2012
Dear guest,

Thank you for your recent review of the easyHotel Heathrow.

We do aim to provide excellent value for money accommodation that is clean & comfortable within easy reach of Heathrow airport.

Whilst we are a budget hotel, we do not aim to be 'something different' and hope that the quality of services and accommodation we provide match our customers requirements.

We look forward to welcoming you back in the near future.

regards,

Arfat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 6, 2012

I have to laugh out loud at other reviewers (e.g. Polo.PS) complaining about 'hidden charges'. There aren't any - it's very clear on their website during the booking process. In fact, it couldn't be clearer about the exact size of the room, whether it has a window, the price of the remote, etc. People that have complained are wide of the mark, and clearly haven't read the website they were booking on. Who doesn't charge for parking near an airport, for example?

Bottom line - for £30 for an airport hotel that's 6 minutes away by public bus #140 - and one that's clean, and even has an outside covered area with tables and chairs and a microwave. That's a bargain. I don't care what the other morons have written.

Is it like a 'normal' hotel? No - it's more like the Japanese business hotels: cheap, clean and functional. Can't complain.

Quite honestly, if they called it an EasyCapsuleHotel - people would be falling over themselves to book for the novelty alone.

4* review is based upon the above, not as an overall hotel rating.

Room Tip: Book early, and try other websites, e.g. laterooms to get a better price than on their website.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaninderSachdevaGM, General Manager at easyHotel London Heathrow, responded to this review, October 9, 2012
Dear guest,

Thank you for taking the time to review your recent stay at the easyHotel Heathrow.

As you quite rightly pointed out, the hotel is clean, affordable accommodation only a few minutes drive from Heathrow airport.

We look forward to welcoming you at the hotel in the near future.

regards,

Arfat
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Exeter, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 4, 2012

Location

Off the main road where the bigger hotels are. Tucked away, with lots of parking and perfectly safe and quiet. Fantastic pub (mentioned in room pack) is literally 250 metres away on the main road. I had Wild mushroom risotto for £8.50 and some beer. They do cashback too!

Rooms

Yes they are compact - but very clean with useful plugs, bathroom, shower gel, two towels - so perfectly normal really. TV is £5 extra.

Staff

Really friendly - gave advice on area, friendly, well managed check-in.

Facilities

Decent coffee machine and vending - normal prices so £1 for coffee etc. Almost easier than trying to get bottled water in a big hotel in the night. They do breakfast boxes now and will be expending this to evening meals.

Overall

Great little stopover for the cost. Yes parking costs £6 and there is no free tea of coffee but its warm, clean, friendly. Would definately recommend.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaninderSachdevaGM, General Manager at easyHotel London Heathrow, responded to this review, October 9, 2012
Dear Guest,

Thank you for taking the time to review your recent stay at the easyHotel Heathrow.

I'm pleased that you enjoyed your stay and we look forward to welcoming you back in the near future.

regards,

Arfat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 29, 2012

The hotel room is very basic & small but you do get what you pay for & the description of the room on the website is accurate but it is still see it to believe it experience. The room & car parking is good for the money, especially for those flying from Heathrow. If you arrive late evening & just need a bed & bathroom then this is what you get. The doors to the rooms are a bit jail like & the pillows in the room are useless it served its purpose of a cheap overnight stay. As long as you read the room description carefully & not expect anything more the hotel is fine.

Room Tip: Go for the upgrade for a larger room, the rooms are small when you choose this option so the small r...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaninderSachdevaGM, General Manager at easyHotel London Heathrow, responded to this review, October 9, 2012
Dear guest,

Thank you for taking the time to review your stay at the easyHotel Heathrow.

I'm happy that you enjoyed your stay and look forward to welcoming you at the hotel in the future.

regards,

Arfat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about easyHotel London Heathrow

Also Known As:
Easyhotel London Heathrow Hounslow
Address: Brickfield Lane | Harlington, Hounslow UB3 5DX, England
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room
Hotel Style:
Ranked #15 of 21 hotels in Hounslow
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
WE HAVE LISTENED TO YOUR COMMENTS. easyHotel Heathrow now offer FREE TV, FREE EXTRA TOWELS, FREE USE OF IRONS AND HAIRDRYERS.Get your holiday or business trip off to a flying start by staying at easyHotel London Heathrow, located just 10 minutes drive from terminals 1,2 & 3 with terminals 4 & 5 both just a few minutes further away. You can access good transport links to central London on the Heathrow Express or London Underground via the airport and quickly reach the many businesses based nearby including the Stockley Park Business Estate. ... more   less 
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