This brand of hotel is the bottom of the barrel when it comes to accomodations offered by the portfolio of Accor brands. They do not recognize the frequent guest elite status of the parent company (A-Club) and they unbundle everything for a no-frills cheap-o stay. They do not have phones in the room, hence, no wake up call services. They charge £10 for early check-in (between 8am and noon) even though our room was ready. They lobby canteen is overpriced (Tesco supermarket is next door).
With that being said, here's the rundown of my overnight stay. We had a 6am flight from Heathrow-4. Previous stay was at the ibis Heathrow near Terminal 1/2/3 and there wasn't any food options within a reasonable walking distance. This time, I thought the village of Hounslow would give a better choice for an early dinner and early bedtime.
Upon entering main entrance of the double set of sliding doors, you see the elevators (lifts). This is bad feng shui (風水) and bad security because it is not in harmony with the building and allows crooks a quick getaway. Only saving grace is the elevators must be swiped with the room keycard in order for them to be accessed. The rooms are pretty standard cookie-cutter design. Since this was a triple accomodation, the 3rd bed was raised perpendicular to the room's main bed. There weren't enough towels and there was only 1 tiny measly bar of soap for the sink. You have to request for them (sadly, by goiing to the lobby in person because there isn't a phone in the room).
Unlike most British washrooms and other ibis hotels, their amenities are very continental European where toilet and shower facilities are separate. And by the way, don't be shy about waking up the lobby staff at 3:30am to find out where your pre-booked taxi would be waiting for you.
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