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“Thank you” 4 of 5 stars
Review of Ibis Budget London Hounslow

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Ibis Budget London Hounslow
2.0 of 5 Hotel   |   20-28 Staines Road | For Car Park Entrance Please Use 65 Grove Road TW33PU, Hounslow TW3 3JS, England (Formerly Etap Hotel)   |  
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Ranked #11 of 22 Hotels in Hounslow
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729 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Plymouth, United Kingdom
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 4, 2012

This is a basic budget hotel. My room was clean with a small shower cubicle, a basin in the room and also a toilet cubicle. It was all very clean. The staff were friendly and helpful. There was no bar or restaurant, only a drinks machine. Breakfast was offered for an extra £4 but it looked a bit basic. I had my breakfast in a cafe called Venezia near the Hounslow central underground station. The hotel is about 5 minutes walk from Hounslow central underground, which is about 15 minutes from Heathrow and 40 minutes from central London. Overall I thought this hotel was an excellent deal and I will be using it again.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, December 17, 2012
Dear Valued Guest

Thank you for taking time to write a review about your recent visit to Ibis Budget Hounslow.
I am happy you overall enjoyed your stay with us. Your comment are really motivational and will encourage us to perform better

We look forward to welcoming you back again soon.

Kind regards,
Chander Kaushik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
1 review
4 of 5 stars Reviewed November 28, 2012

Nice clean hotel in a very accessible location. Room well appointed and clean. Facilities available were good and breakfast excellent value.

My only downer was no Tea or Coffee in room - understand why .....but...........

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, December 3, 2012
Dear Valued Guest

Thank you for taking time to write a review about your recent visit to Ibis Budget Hounslow.
I am happy you overall enjoy your stay with us.

We look forward to welcoming you back again soon.


Kind regards,

Chander Kaushik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lowestoft, United Kingdom
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed November 26, 2012

We have used this hotel many times, both as an overnight stay to use before flying from LHR, or a three night stay to visit the capital. For an overnight stay, it is perfect price, a few stops away on the tube from LHR, and a ten minute walk from Hounslow Central. The town has all the facilities you need, pubs, restaurants, shops, a large Asda, and right beneath the hotel a Tesco Express.
For a three day stay, it is just about bearable as a 45 minute commute into central London lies ahead if you.
As everyone has said, it's a no frills hotel where the main attraction is the price. You do have to take it in turns to manoeuvre around as the room is tiny. However, the sleep quality is great considering the location. If you want built in wardrobes, art on the walls, fluffy slippers & robes, then you've probably booked the wrong room!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, December 3, 2012
Dear Valued Guest

Thank you for taking time to write a review about your recent visit to Ibis Budget Hounslow.
I am happy you overall enjoyed your stay with us. Your comment are really motivational and will encourage us to perform better

We look forward to welcoming you back again soon.


Kind regards,

Chander Kaushik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uk
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 24, 2012

I called the hotel prior to booking and confirming if there is air condition available. The lady (?polish ?portuguese) told me YES there is. When we arrive in our room, it is only the heater which is working and i was told that air condition is not allowed at the moment as the temperature outside is less than 15 degress. This is completely unacceptable. Regardless of the temperature outside the hotel there is a huge difference between the coolness of an aircondition and a below 15 degrees weather! The fact that this hotel is near the airport where planes pass by every 15 minutes means the more that the aircondition should have been turned on to lessen the noise of the planes! We did not even manage to sleep not until 5am because of the severe stress that this cause us. Because of this nightmare, we left the hotel as early as 7AM that morning. To publish in their website that one of your amenities is aircondition and disallow this due to the weather is so bad and is clear indication of bad advertising. Never will i stay here again.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, December 3, 2012
Dear Valued Guest
I apologise that your stay was not quite as pleasant. I will be looking into the issue related to Air Con and will try my best to find out what exactly happened. At the same time I would like to mention that we have the Air cooling unit in our rooms and they are functional throughout the year.

I hope that you will give us the one more opportunity to welcome you back and provide you with a hassle-free experience. Once again please accept my sincere apology on this matter

Kind Regards,

Chander Kaushik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Top Contributor
66 reviews 66 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed November 24, 2012

It is a basic budget hotel, you will get very little things inside the room. A cot , a table , one wash room , one television : thats all. They do not even provide a phone to call reception , there is no internet connection inside your room (one can use the internet from hotel reception after paying 3 pounds for 2 hours). Breakfast is not included within the room rent. I do not know even at zone 5 places like hounslow why these people charge around 45 pounds per day. From my point of view it is an overpriced hotel.

It is clean and tidy, room service is good , they provide a room service on a daily basis. But still I can say it is overpriced. There is no restaurent in this hotel.

Room Tip: If you are not getting any other option then you can go for ibis. In 45 pounds per day you will find...
See more room tips
  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, December 3, 2012
Dear Valued Guest

Thank you for taking time to write a review about your recent visit to Ibis Budget Hounslow.

We look forward to welcoming you back again soon.


Kind regards,

Chander Kaushik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2012 via mobile

Stayed for two nights with my fiance for a visit to the capital on a budget combined with a friends christening. It was great value for money, bout 5 min walk to underground station, Tesco local literally next door and small but functional car park costing £3 a night. Check in was easy, staff very helpful when required. Don't get me wrong, rooms small and very basic but clean and perfectly functional. We would stay again for a cheap stay for a visit to the capital.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, November 6, 2012
Thank you for taking time to write a review about your recent visit to Ibis Budget Hounslow.
I am happy you overall enjoy your stay with us. Your comment are really motivational and will encourage us to perform better

We look forward to welcoming you back again soon.


Kind regards,

Chander Kaushik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Budget London Hounslow

Address: 20-28 Staines Road | For Car Park Entrance Please Use 65 Grove Road TW33PU, Hounslow TW3 3JS, England (Formerly Etap Hotel)
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Hotel Style:
Ranked #11 of 22 Hotels in Hounslow
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Budget London Hounslow 2*
Number of rooms: 148
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