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“Exactly what it says on the tin....budget but great value for money” 4 of 5 stars
Review of Ibis Budget London Hounslow

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Ibis Budget London Hounslow
20-28 Staines Road, Hounslow TW3 3JS, England (Formerly Etap Hotel)   |  
Hotel amenities
Ranked #11 of 22 hotels in Hounslow
GreenLeadersSilver level
Nottingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Exactly what it says on the tin....budget but great value for money”
4 of 5 stars Reviewed November 3, 2012 via mobile

Stayed for two nights with my fiance for a visit to the capital on a budget combined with a friends christening. It was great value for money, bout 5 min walk to underground station, Tesco local literally next door and small but functional car park costing £3 a night. Check in was easy, staff very helpful when required. Don't get me wrong, rooms small and very basic but clean and perfectly functional. We would stay again for a cheap stay for a visit to the capital.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, November 6, 2012
Thank you for taking time to write a review about your recent visit to Ibis Budget Hounslow.
I am happy you overall enjoy your stay with us. Your comment are really motivational and will encourage us to perform better

We look forward to welcoming you back again soon.


Kind regards,

Chander Kaushik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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681 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Cambridge, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 3, 2012

I chose this hotel mainly because it was within commuting distance of where I was working.

On checking in, I was shocked to discover that the walk-up rate was actually cheaper than the online rate I had paid, by £4 for the first night and £6 for the second night. This is contrary to the signage in the hotel which says "for guaranteed best rates book online". There was also some confusion over whether I had booked or not, which is what led me to discover the lower price. I was also shocked to discover that payment was taken on checking in, rather than check-out as you would expect.

The room did the job for me. The bed was very comfortable, although the lack of a kettle was disappointing. Also, there was only one plug socket in the entire room.

My main issue was the location of the hotel. It is directly under the approach to one of Heathrow Airport's runways. The planes are low enough that you can actually read everything written on the side of them. The nightime runways are rotated every two weeks, so do check before booking! Although I stayed when the other runway was in use, they both come into use at 6am, so that is your alarm clock. No choice over the matter!

There was a Tesco Express underneath the hotel and also a Wetherspoons pub which serves very reasonably priced food and drink just 5 minutes walk away. The tube station (Hounslow Central) is about 10 minutes walk and the mainline station (how I arrived) is about 15 minutes walk.

Overall, a nice hotel for the price, however the aircraft noise would stop me from staying here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, November 6, 2012
I apologise that your stay was not quite as pleasant. I will be looking into the issue related to rates and try my best to find out what exactly happened. At the same time I would like to mention that website rates are almost every time cheaper then the desk rate.

I hope that you will give us the opportunity to welcome you back and provide you with a hassle-free experience.

Kind Regards,

Chander Kaushik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Como, Italy
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 2, 2012

I have spent a few days here with my wife to visit London. My flight was originally a late night one, but due to delays it became almost an early morning one! Nonetheless the Hotel was open for reception and the check in was swift.
The room is rather small, with no proper bathroom. Only the toilet was separated from the beds... The sing is next to the bed and the shower is accessed directly in the room. There is no room for a proper desk but i found these to be minor details. When travelling to visit the city, all you need the room for is sleeping and washing. And the main is to have a clean and comfortable room, and this was accomplished.
The Hotel offers a service to hold your luggage after check-out until your departure time.

Reaching the center of London is no trouble at all from here, a few steps away you can catch a bus, or with a 5 minutes walk it is possible to take the Piccadilly line underground.

Should i again wish to stay in a cheaper Hotel i would surely go back to this one, easy to go and come from (especially from Heathrow - 3 tube stops away) even for those, like me, who landed in Stansted.

Only minus in my opinion is breakfast, which you must pay extra for, and what you get is fresh, but little. There are croissants, bread, jam and butter. Coffee etc is made from an automatic machine... I would probably not pay for breakfast, as near the hotel it is possible to have real english breakfast for a little over £ 3.

One more thing about location, should you have a longer stay, Hounslow in itself has everything you need - from a Tesco market right under the Hotel open 24/7, to banks, poundland and anything else you need.

Room Tip: Rooms facing the road are the best ones.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, November 6, 2012
Thank you for taking time to write a review about your recent visit to Ibis Budget Hounslow.
I am happy you overall enjoy your stay with us. Your comment are really motivational and will encourage us to perform better

We look forward to welcoming you back again soon.


Kind regards,

Chander Kaushik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iassy, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 18, 2012

I stayed at this hotel 7 nights in October. It has a good ratio price/quality. The tube station Hounslow Central is close and there are also many bus stations in the area of hotel. Near the hotel it is a supermarket. Heathrow airport is close so if you take a taxi it will cost less. I turned to airport with night bus number 9 bus because the bus station is very close to the hotel (Hounslow West) and costs only 2, 30 pounds. The room was modern designed and clean. Bed was comfortable. Staff was helpful and friendly.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, October 19, 2012
Dear Valued Guest

Thank you for taking time to write a review about your recent visit to Ibis Budget Hounslow.
I am happy you overall enjoy your stay with us.

We look forward to welcoming you back again soon.


Kind regards,

Chander Kaushik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mechelen, Belgium
Top Contributor
59 reviews 59 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 18, 2012

Location not too far from tube station, really value for money, alse breakfast, although not cooked breakfast is value for money, good size of rooms and quality of beds and bathroom really OK, nearby supermarket is also very convenient.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, October 19, 2012
Dear Valued Guest

Thank you for taking time to write a review about your recent visit to Ibis Budget Hounslow.
I am happy you overall enjoy your stay with us.

We look forward to welcoming you back again soon.


Kind regards,

Chander Kaushik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 13, 2012

Good points:
Clean
friendly helpful staff.
Nice shower.
Local to tube, buses and shops

Bad points:
One plug socket.
Holes in threadbare towel.
Minimal room.
Shower practically in the room.
Spent two nights awake listening to toilets being flushed and the shower gurgling.
Extremely overpriced drinks and snacks.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, October 15, 2012
Thank you for taking time to write a review about your recent visit to Ibis Budget Hounslow.
I am happy you overall enjoy your stay with us. Thank you for mentioning the points which required attention.
We look forward to welcoming you back again soon.


Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bregenz, Austria
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 9, 2012 via mobile

I have been staying at this hotel I think every 2nd month for the last two years (back then it was still an Etap Hotel) it's really price worthy - near to the tube station Hounslow central and surrounding bus stations. Just around the corner there's a tesco express which is really nice cos its opend mo-su I think from 6/7 am till 10/11 pm. And best thing is its near to heathrow airport. I've lived in Hounslow for 3 months just around the corner in grove rd. so I can tell you that the area is quite safe.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibisbudgethounslow, General Manager at Ibis Budget London Hounslow, responded to this review, October 10, 2012
Thank you for taking time to write a review about your recent visit to Ibis Budget Hounslow.
I am happy you overall enjoy your stay with us.

We look forward to welcoming you back again soon.


Kind regards,

Chander Kaushik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Budget London Hounslow

Address: 20-28 Staines Road, Hounslow TW3 3JS, England (Formerly Etap Hotel)
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Hotel Style:
Ranked #11 of 22 hotels in Hounslow
Price Range (Based on Average Rates): $
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