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“Well worth a visit.” 4 of 5 stars
Review of The Willow Grill

The Willow Grill
1 Mill Lane, Newton Le Willows WA12 9SF, England
+44 7746 500549
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Price range: $17 - $88
Cuisines: American, Italian
More restaurant details
Restaurant details
Good for: Romance
Dining options: Late Night, Private Dining
Description: American-Italian restaurant serving freshly cooked food thats locally sourced.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Well worth a visit.”
4 of 5 stars Reviewed November 30, 2013 via mobile

Ad hoc meal on a Saturday, staff really attentive. Food was outstanding. Had the first course and decided from then that we would be going back. Looking forward to trying something else from their menu.

  • Visited November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 reviews from our community

Visitor rating
    58
    8
    2
    6
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Wigan, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Pleasantly surprised”
4 of 5 stars Reviewed November 29, 2013

We were very pleasantly surprised with the quality of the food. It was all excellent. Only one minor criticism regarding the music which was a little too loud. The staff were friendly and overall we had a fantastic evening. We will certainly visit again and have no hesitation in recommending this as great place to eat.

  • Visited November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“I'm thankful for Thanksgiving at the Willow Grill”
5 of 5 stars Reviewed November 28, 2013

We've just been for Thanksgiving dinner at the Willow Grill. The food was fantastic as always, especially the Pumpkin Pie which I've never had before, thanks to Patrick and his Chefs!

The service was great as always thanks to Holly and team.

This was my 3rd visit to the Willow Grill, and it didn't disappoint, again!

There is a reason this place is No. 1 on here!

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Warrington, United Kingdom
Contributor
16 reviews 16 reviews
11 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“My favourite restaurant.”
5 of 5 stars Reviewed November 13, 2013 via mobile

Great food, service & atmosphere. Because everything cooked fresh to order you may have to wait a little longer but is well worth the wait. The chef will adapt dish to your taste adding more chilli or leaving it out altogether so it is to your taste. Nothing pre packed or pre prepared here. Has become my regular eating place & can't wait to go again!

  • Visited November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greater manchester
1 review
“Waste of good money”
2 of 5 stars Reviewed November 12, 2013

I found this place very over priced, there is not enough staff. We waited over an hour for our main course to come the burgers were very dry and tasteless. We were told that the wifi wasn't working so we couldn't pay on card. But we all know that you only need a phone line to pay on card so it was very dissapointing. What happens if you don't take any cash with you and their is no money left in the machine at the garage!!!!!!

  • Visited November 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOLLYOWL, Owner at The Willow Grill, responded to this review, November 14, 2013
Hello Diner,
Its a shame you were not happy with your experience here its and you didn't tell a member of staff that you weren't happy with your food if you had told us we could have sorted this out for you.
i don't know when you dined here so i can't comment regarding the staffing levels.
Regarding the card machine im afraid a wii fi is required here as are machine as is portable and we are surrounded by sandstone walls which cause even more signal problems.
If customers tell us there grievances when in the restaurant we can try and rectify them but if were not told then we can't !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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