On arrival at the Blamoral, Bridlington I was struck by the stairs going into the hotel - if you were in a wheelchair or had trouble with stairs then this hotel would be impossible to enter. The hotel is a traditional tennement style building which has been converted - not a problem.
We got our keys to the room on the second floor after a few minutes. We were advised that we could walk up the stairs as it would be easier than getting the elevator - also not a problem.
The problem was the room, it was FREEZING. The pathetic heater was on, but as there was no thermostat to control the heating level the room was bitter. I returned to terception to ask if there was a way to make the room warmer - or give us another room, I was advised by the receptionist that the manager - Michael - would come to us and help.
We waited ONE HOUR for the manaager to arrive, he did not. I returned to reception and the manager was there, I told him the room was freezing and either needed another heater, or the one there be switched higher or we be moved to another room. His attitude was that he would sort it out after dinner.
I gave him the time, after dinner the room was not fixed, We wnt to the bar and said to the barmaid - she went and spoke to the manager, she came back and said he knew about it. I said that if it was not fixed then we would be leaving and we would be demanding our money back.
Within 5 minutes another maid had a fan heater in her hand and switched it on. She said, "Be careful as its hot."
If it was hot then it must have been on heating some other room in the hotel. I wonder.
For what the hotel is, it is very poor. The waitress staff were exceptional and the food was brilliant. The bed was bad, the matress on the bed was not good - it was lumpy and very poor.
One other thing about the room, the toilet was carpetted and the shower dripped onto the carpet - Lino or tiles would be better.
The New Year entertainment was pathetic, a singing duet, who did not sing any of the classics, the latest song they sung was probably from 1952, and the fact that they finished at midnight, as not good. After the bells you would expect some music, but alas no.
There was no entertainment on New Years Day, only the TV lounge. The freeview ariels for the rooms had either a cabling fault as the only channels we would consistantly get was BBC1 and BBC2, wereas the TV lounge all channels would be received.
So, on reflection I would say the following:
Food - 9/10
Cleanliness - 8/10
Waitress Staff - 10/10
Management - 1/10
Room - 3/10
Dining Room - 7/10
Bar / Lounge - 8/10
Value for money - 2/10
Would I stay hear again - No!!!!
- Official Description (provided by the hotel):
- The 'Balmoral' Hotel is situated in Bridlington, East Yorkshire, 25 yards from Bridlington town centre, 25 yards from the seafront, next door to the Leisure World. All bedrooms are heated with en-suite, equipped with hair dryers, colour TV's, tea and coffee making facilities. Our Restaurant offers Silver Service and we're renowned for the quality of our food. We also have a bar, lounge and a seperate TV lounge and offer entertainment 6 nights a week. ... more less
- Also Known As:
- The Balmoral Hotel Bridlington, United Kingdom