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“a real review” 1 of 5 stars
Review of Tamarind Guest House

Tamarind Guest House
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Tamarind Guest House
41 Marshall Avenue, Bridlington YO15 2DT, England   |  
Hotel amenities
Ranked #76 of 110 Bridlington B&B and Inns
Maui, Hawaii
1 review
“a real review”
1 of 5 stars Reviewed August 26, 2011

A real review of the Tamarind Guest House ... Where to start - well with the tea/coffee & biscuits of course - soggy biscuits at that, and sitting in the over crowded, loud, musty & warm living room for a good 40 minutes before we received any paper work!

The bedroom was old style furnishings, complete with a mini fridge - which included a reused bottle of water, and what looked like Woolworths old stock of free milk cartons. Although on a good note there was a t.v, but on a bad note it didn't work! The bedroom wasn't properly clean, with hairs everywhere - including in the bedding & again the small of musty dirt.

The shower / toilet were absolutely filthy, as were the breakfast bowls - which leads onto the actual breakfast itself - if you have an appetite it wont be fulfilled. And if you get bored at breakfast - as many of us do, there is always the pet guinea pig that is brought in when your half way through your eggs & bacon - yummy.

The staff are however friendly, at times a little overwhelming.

I would not recommend a stay here unless a deep clean and an overhaul of the layout has been at least thought about - yes it may be cheap, but then again you get what you pay for.

  • Stayed August 2011, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tiree, Owner at Tamarind Guest House, responded to this review, August 30, 2011
You claim to be writing a "real review", implying that other reviewers may not have done so. Given Trip Advisor`s zero-tolerance policy on fake reviews, (Sunday Times Travel Section, 21/06/11), one can only assume yours has passed their rigorous scrutiny, yet your location is given as Maui, Hawaii. Our records indicate that we have had no non-EU visitors so far this year, let alone August, when you claim to have stayed. The registration cards for this period show visitors came from Hull, Leeds and Sheffield, but none from Maui.

We have had some problem in matching up events you describe to the people who have stayed with us in August. For example, you claimed to have travelled as a couple and had a problem with the televison in your room not working. The only complaint we have had was about a brand new ( we have just completed the digital switch-over here) television whose remote control batteries were not working, and that was from a family (parents and daughter) in two rooms, not a couple.

The forty-minute wait for paper work is another thing we find difficult to match up. We ask guests to fill in a registration card whilst they have tea/coffee and biscuits, and usually then recieve a bill or receipt. Whilst it may sometimes occur that many guests and other visitors/potential guests arrive in a very short space of time, we cannot recall such an occurance in recent weeks that would had led to anything like that time for you to be left unattened in a "over-crowded, loud, musty and warm living room" to fill in "the paperwork", which comprises a registration card. Unlike some establishments, we do not ask guests to sign waivers and other legally binding documents prior to handing over the room keys, nor do we demand immediate payment at the time of registration, so the "paperwork" you may have been expecting to have been given does not apply in our case.

I do recall my husband having to leave the family I mentioned earlier at one point during their booking in; this was to move his car to accomodate a large family of guests who had arrived whilst they, the parents and daughter, were debating between themselves whether to stay one night or two, and I immediately replaced my husband for the registration to continue.

We totally reject the implication that you were left unattended or ignored for any appreciable length of time when booking in.

Your comments regarding the bedroom we can beg to differ on as to the style and age of the furniture is a matter of personal opinion, and it is possible to find hair in various places in any home, though one obviously takes care to remove them, but all rooms are cleaned prior to guests entering them. The bottled water in the mini-fridge are replaced as required for new guests. As not all guests take advantage of these free bottles not all are needed to be replaced but all bottles are checked at each turn-around to see if they are still sealed. If an individual bottle as been overlooked or mistakenly thought to have been unused then it would have been replaced immediately had it been brought to our attention at the time. We believe we are one of the few guests houses/hotels in this price bracket to offer free bottled still/mineral waters in bedrooms, and are often compliemented for doing so.

Also in the mini-fridges are the milk pots for the free tea/coffee sachets, replaced (at no charge, unlike other establishments) every day which you described as ex-Woolworth`s stock, implying that it was out of date and cheap. The milk pots are bought from a leading national chain of wholesalers, used by many in the industry. Again, the only problem we can recall anyone having with them in recent weeks was some which were found to have gone off, possibly as a result of previous guests turning off the fridge overnight; they were replaced immediately.

Whilst we totally reject your assertion that the shower room was "filthy", we would point out that, by your own admission, your stay seemed to co-incide with that of several other guests (re your comments about booking in), possibly involving a large number of children. In this situation it may have been that the shower room was left untidy. Again, we do what we can to ensure such shared facilities are looked after, but it is not always possible to restore them between guest use with such a small interval between use.

Again, your comments about the cleanliness of the breakfast dishes we totally reject; had there been such a level of dirt on them as you imply then surely you, and the others at breakfast, would have raised the matter then and there. Your comments about the breakfast are also difficult to square with what most others have said, both to us personally and through reviews elsewhere on Trip Advisor, even to the extent of posting pictures. For those not familiar with our fare, we offer four different cereals, orange juice on each table, refilled upon request, a cooked English breakfast of two sausages, two rashers of bacon, egg, fried bread or waffle or hash browns, tomatoes or baked beans alternating and occasionally mushrooms as well, followed by toast with a selection of four different types of jam and marmalade, finished off by tea or coffee, refilled on request. At several points throughout the breakfast you would have been asked if you required more toast or orange-juice or tea or coffee, so how was it that your appetite left unfulfilled, and why did you not request more?

I referred earlier to having difficulty in matching up events described in your review to recent guests. Nowhere is this more true than in your assertion that our pet guinea pig was brought into the dining room during a meal time. Since you were "half way through your bacon and eggs" I would be in the kitchen, since I do not come into the dinin g room until guests have finished their main courses, my husband would be still serving and our teenage age son rarely surfaces for breakfast, so it is hard to imagine under what circumstances it was brought into the room and by whom.

A positive note - the Staff are friendly but occasionally overwhelming, except we do not think of ourselves as "Staff". Staff are what you find in bigger, more impersonal places. Here we go by first names, because we want it to feel more homely than hotel.

Finally, we are not sure as to how we can alter the layout to better suit your needs, and you imply that you may consider coming back after "a deep clean" that you recommend. Should you do so, we hope we would meet your expectations, but also that this time you would have the courage to tell us personally of our shortcomings rather than through Trip Advisor.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Leeds, United Kingdom
1 review
5 of 5 stars Reviewed March 28, 2011

Really friendly atmosphere being coming here for quite a few years now wouldnt stay anywhere else . Rooms are very clean and comfy and the breakfast amazing and plenty of tea and coffee which is a big plus for a tea belly like me.

  • Stayed March 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed January 31, 2011

The title for my review does not give this establishment enought credit due to their own passion and dedication to their guests . Mr and Mrs Harran go out of their way to make you feel at home, a real family atmosphere. The service myself and my wife received was Faultless . Accomodation was spotless , Breakfast and Evening exquisite and the company was delightful.
I have recently confirmed a new booking with them this year and i look forward to another relaxing break !

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrogate
1 review
5 of 5 stars Reviewed August 6, 2010

it was a great stay i come nearly every year tree is geart fun and gerry is a happy fun person.
her cooking is great with different meals every day which i look forward to each day.
the rooms are great and you get a bottle of water and biscuits when you first come in :)

daniel helps.

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leeds west yorks
1 review
4 of 5 stars Reviewed August 29, 2009

Me and my sister and my three children just decided to go to brid for a couple of nights so did not book any where and came across the tamarind, they just had two rooms left for two nights so we took them, glad we did, we had a fantastic time, even tho we did not book and Gerry and Ann marie wernt expecting us we were greeted and was able to look at the rooms to see if they were suited, and tea and coffee biscuits laid on in the lounge, made the kids feel welcome with jucie and more biscuits. There son reece was in the lounge when we arrived very plesent lad, was talking to the kids and showing them his pet ginue pig. The rooms were clean and tidy with tv, kettle, mini fridge plenty of tea bags, coffee ect. Breakfast was great filled you up for the day, looked after the kids gerry made sure they had enough. Ann marie and Gerry are very approachable,and friendly, ann marie is very helpfull when it comes to where you whant to go in brid, she lets you know whats on and where you can take the children. My only regret is not trying Ann marie,s evening dinners and puddings!!! as ive been reading some of the reviews and you all say there great, oh well mabe next time . Thanks for a lovely stay and good value for money, hope to see you all again, love karen and the kids oh and julie!!! xx

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hull
1 review
5 of 5 stars Reviewed August 27, 2009

me and my wife have been to the tamarind guest house quite a few times and the kids havethey are very polite gerry,reece,and annemarie all meet you at the door and you start with tea/coffee and biscuts,they cater for young babies tooon request,also the rooms are very tidy and are exelently clean they have a shower two toilets all rooms tvs and tea making fascites in them i cant say one word about them being bad its brilliant in every way and its close to town centre and bus station, its the best place to stop for long and short stays,the food is brilliant the breakfest is perfect in every way and the evening meal is a 5 course meal me and the wife will always go back to the tamarind guest house and the kids as they are most friendly people that i know and in my apinioni would rate it 5 stars,gerry reece and annmarie always talk to you there in or out of the house,you also have a tv downstairs as well as satilite the dvd in the front room where you really relax in and watch there dvds its a home from home. 1. the cooking is brilliant,2. the stay is brilliant,3.the astmophnere is brilliant,need i say more ,if you want good cooking good rooms and some where to relax and chill out this is the place to stay the tamarind guest house.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barnsley
1 review
5 of 5 stars Reviewed June 15, 2009

me and my girlfriend went to this bnb and its was just everything
you can ask for and more ;food was great and they was very friendly and we are deffinatley goin back
they just put everything into it and made it our perfect holiday
we would deffinatley reccomend this as you will have a great hoilday just like we did
from jamie and zoe

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Tamarind Guest House

Address: 41 Marshall Avenue, Bridlington YO15 2DT, England
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Bridlington
Hotel Style:
Ranked #76 of 110 B&Bs / Inns in Bridlington
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
We are a family run guest house of 20 years experience here in Bridlington. We have double, twin, family and single rooms available all on the first floor. All bedrooms have been refurbished and redecorated in the last 2 years. They have color t.v's with satellite link, tea and coffee facilities that are replenished daily, hair dryer, mini fridges. We serve a 4 course English breakfast and 4 course dinner...all home cooking. ... more   less 
Also Known As:
Tamarind Guest House Bridlington, United Kingdom

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