Previous descriptions of the male proprietor I would say are bang on the money miserable, ignorant, abusive, overbearing and very very unpleasant!!!! .Definately no meet & greet and customer service skills and definately no sense of personal hygiene from him. I got the distinct feeling he was deliberately trying to sabotage his own business for some bizzar reason. However, his wife I thought (and the rest of my family agree) was absolutely lovely!!!! could not do enough for us and made a excellent attempt at trying to make up for her husbands incredible number of shortcomings. She was the complete opposite of him and it was a genuine pleasure to have met her.
The rooms were adequately decorated but well maintained on a daily basis by his wife. I felt a real sense of sadness for his wife as she obviously values their business far more than her husband, putting in an extreme amount of effort to counteract the distructive behaviour of her husband.
The additional marks given regarding service and value have been bumped up due to the efforts of the female proprietor. Otherwise service and Value would have been terrrible.
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- Also Known As:
- The Brockton Hotel Bridlington, United Kingdom