Stayed here last nite in the suite at top of house very clean, abit dated, but has everything u need, breakfast was lovely, staff was very hostile towards us and our lil boy, only prob was abit pricey was 85 just for the nite he did knock 20 off, ive stayed in more modern hotels for that not b&bs, and u get meal, wine and breakfast inc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to write a review, I do recall this booking. You booked a standard double and requested a cot for your little boy, I rang and explained that the double you booked was not large enough to accommodate a cot, I then offered you the Two Bedroom Suite at a reduced price of £85.00 instead of £105.00. This price included the cot being erected in the single room, bedding also provided at no extra cost and included breakfast for all three, you arrived at 11.00 am instead of 2.00 pm and were checked in straight away and given a free parking permit to allow you to spend more time in Bridlington. It seems from your review that you feel an evening meal with wine for your family should have been included in the price. You mention in your review that you have stayed at hotels where this has all been included, could I ask where they Four Star Silver awarded properties? or where they Wowcher or Groupon deals? We also do special deals occasionally, unfortunately there were no deals available at the time of your stay being Peak Season. With regards to us being hostile towards you and your family, I am sorry you felt that way, this has left me somewhat confused as I felt we did everything possible to make your stay enjoyable and at a reduced cost. If my property seems dated to you, this could be because it is a Victorian building which has many Victorian features such as beautiful decorative coving, large banisters and skirting's etc. I do hope you enjoyed the rest of your family break in Bridlington and got the chance to see many of our wonderful attractions in the area. Regards Brenda Cox.
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