I've stayed in a lot of hotels and this is by far the worst hotel experience I have ever had. I knew nothing about the area or town and found The Star from a Google search. The web site shows a nice quaint place to stay with reasonable room rates.
In reality the place is a dump. When I made the reservation they took only a surname, no contact details whatsoever. On arrival the dishevelled bloke couldn't find my booking, then couldn't find the key, check in was him unceremoniously passing me the key. Reception was a mess, the hallways full of chints with dindgy patches on the walls. The door lock didn't work and I was subsequently told there was a knack, that's incredibly safe. The floor boards were so squeaky that if there was an unfortunate sole below they would have torn their hair out in frustration.
Breakfast was a farce, the same guy from check in was found in the kitchen after waiting for 10 minutes in the breakfast room with no sign of anyone. It appeared he was the one who would be serving breakfast and taking one look at his appearance I was not going to eat there, especially after the state the restaurant was left in. It was a dirty mess.
As they had none of my details I could have walked out without paying at any time, And in hindsight I wish I had as they did not deserve the £60 they wanted to charge me, £50 when I said I wouldn't eat breakfast,
Stay here at your peril and then, as I did, wish you had stayed at the White Lion Hotel just up the road.
- Also Known As:
- The Star Inn Upton Upon Severn, England, UK