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“Fine” 4 of 5 stars
Review of Holiday Inn Express Birmingham, Redditch

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Holiday Inn Express Birmingham, Redditch
3.0 of 5 Hotel   |   2 Hewell Rd | Enfield, Redditch B97 6AE, England   |  
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Ranked #4 of 8 Hotels in Redditch
Great Yarmouth
Top Contributor
55 reviews 55 reviews
6 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
“Fine”
4 of 5 stars Reviewed April 22, 2013

It is new, relatively cheap, clean and close to the town centre. Its close to the station. Dont expect a full English breakfast and you wont be dissapointed but otherwise ok. There is plenty of parking available.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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349 reviews from our community

Traveler rating
    167
    133
    30
    6
    13
See reviews for
99
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14
81
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 7, 2013

We stayed here last Saturday night, firstly there was a problem with our booking that they did rectify quickly, the room was adequate and comfortable the shower was a plus really powerful,the most disappointing part of our stay was breakfast in the morning, firstly it was chaotic with not enough seats or tables for all of the residents, there wasn t a great deal of choice regarding a hot breakfast there was overdone scrambled egg, cold beans and poor quality sausage, you had to make your own toast and the bread was frozen. The hotel itself was fine, however the breakfast was absolutely terrible and quite stressful trying to get somewhere to sit and queue for your breakfast. Sadly we will not be staying there again.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham, Redditch, responded to this review, April 24, 2013
Dear John C,

Thank you for taking the time to share your comments with us, regarding your recent stay. I am happy you like our comfortable accommodations. However, I would like to apologize for the inconvenience caused by the food served and if you found the breakfast service less than satisfactory. Our goal is to consistently provide excellent service and accommodations and your comments are highly important. We appreciate your candid feedback and welcome to any opportunity to improve our hotel.

We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grantham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2013

We stayed here during the Easter weekend. Hotel stay package was inclusive of safari tickets hence great value for money.
I stayed at many holiday inn express but this was arguably the best.
The hotel was pristine, you will notice the cleanliness immediately. The staff was very welcoming and checkin did not take long.
We required a baby cot which was conveniently placed in the room before we arrived and was very clean.
The room was spotless clean as was the bathroom. I must say it was very comforting.
All the appliances worked perfectly and the necessary information leaflets were in place.
We had a comfortable night and there wasn't any unwanted sounds.
The dining area was tastefully decorated and the continental breakfast was great. The best part for me were the freshly baked croissants. In all the other HI Expresses that i have been, they never serve freshly baked croissants so i enjoyed a couple as did my family :-)
We were promptly informed,at checkin, about the buffet breakfast "rush hours" so we tried to avoid that time.
We were received by a smiling Dinesh (I think) and another very nice lady who arranged for the cot.....special thanx to both of you.
Some people might think that location is not the best but given all the other advantages, i am more than happy with this hotel.
Well done guys. I'm looking forward to finding an excuse to stay there again.....my children love hotel stays and they absolutely enjoyed this stay.
I think, if more choices are provided in terms of tv channels i.e. paid movie channels then that would be great.

Room Tip: Hotel staff are very helpful.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Netherlands
Top Contributor
88 reviews 88 reviews
45 hotel reviews
Reviews in 43 cities Reviews in 43 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 31, 2013 via mobile

This was the second time we stayed at this hotel and being fairly new, it is clean , well decorated and the rooms to the normal Holiday Inn standard. The beds were very comfortable and gave a good nights sleep. It is however surprising to hear the charges for wifi, which these days is normally free, here they wanted £4 for one hour .

We arrived on a busy night and it was clear that the hotel did not have sufficient seating space in the bar area; 5 small groups of 2-4 people and it was full, this is a shame because there is little else in the immediate area. Also evidence that the hotel was full was the note in the lift suggesting people avoided a specific time for breakfast. Despite this, the demand caused long queues whilst the hotel attempted to supply sausages, eggs etc in sufficient quantitities to meet demand.

If you expect a hearty breakfast then this hotel will disappoint. The sausages are tasteless and the powdered eggs equally bland, not helped type fact that they had not been stirred whilst being cooked so had the consistency and taste of sugar free moose. However, lets be honest, most of us have cereal or toast for breakfast at home ( and this is supplied), so really it is just a disappointment if you expect a full English.

I will stay there again and can recommend to all.

Stayed March 2013, traveled with family
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Senior Contributor
38 reviews 38 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 29, 2013 via mobile

I have stayed here a number of times now, always on business. Never had an issue, staff always polite, food always good, always clean. One possible improvement is to give free wifi to priority card holders live other HIE do across the Country.

Stayed March 2013, traveled on business
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Reading
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 16, 2013

We only stayed for one night, A Saturday.
Perfect hotel, Great location for Birmingham attractions, Very clean and family friendly.
Could not fault and would book again if in area and would try Holiday Inn Express at other locations if they could all match this one

Room Tip: No preference as good facility's to get too any room
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, England
Top Contributor
66 reviews 66 reviews
15 hotel reviews
Reviews in 32 cities Reviews in 32 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed March 15, 2013

I was struggling to find a hotel close to the Kingfisher Shopping Centre. I found the HI Express purely by chance.

It's an absolute gem of a place to stay!!

I phoned to book... and requested a top floor, quiet room. This usually means you get a ground floor adjacent to the hotel entrance, hotel receptionists being a contrary breed. Not with HIE. I arrive at 5p.m. to find, as requested, I'd been given a top floor room and as far removed from the lifts as was possible. BIG THANKS due to the hotel reception.

I couldn't be bothered to go looking for somewhere to eat in Redditch ( an oxymoron ? ) so ate at the HIE. Very nice indeed, and reasonably priced.

I had a great night's sleep, a very palatable breakfast and easy check out.

I'll be making this my regular hotel when in Redditch. Many thanks indeed to the hotel staff for a pleasant stay.

Room Tip: If you want a quiet room...ask for the 3rd Floor. You'll sleep well!
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBB99, Owner at Holiday Inn Express Birmingham, Redditch, responded to this review, March 18, 2013
Dear Highly Valued Guest

Thank you very much for your wonderful review following your recent stay. We are very pleased that you found our hotel and particularly pleased that you found the comfort and tranquillity of your room, the quality of our freshly prepared restaurant meals and the service of our team so much to your satisfaction.

We hope to have the pleasure of welcoming you back in the near future

Kind regards
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Additional Information about Holiday Inn Express Birmingham, Redditch

Address: 2 Hewell Rd | Enfield, Redditch B97 6AE, England
Phone Number:
Location: United Kingdom > England > Worcestershire > Redditch
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Business Hotel in Redditch
#4 Romantic Hotel in Redditch
#5 Family Hotel in Redditch
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham, Redditch 3*
Number of rooms: 100
Official Description (provided by the hotel):
Award-winning Holiday Inn Express Redditch town centre hotel offering 100 luxurious air-conditioned en-suite bedrooms, Lounge/Bar and GR Restaurant offering complimentary Buffet Breakfast with a selection of your Hot favourites and serving freshly prepared evening meals daily. Situated near the M42 Jct2/Jct3 and within easy reach of Birmingham’s NEC, NIA, ICC and the surrounding area. Complimentary parking for all guests and delegates, high speed Wi-Fi throughout. ... more   less 
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Also Known As:
Holiday Inn Express Redditch Hotel Redditch
Holiday Inn Redditch
Redditch Holiday Inn
Holiday Inn Express Birmingham, Redditch England

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