We chose this restaurant because of the reviews for a birthday dinner with family on Wednesday 21 August 2013. When I called to book for 7pm I was told that it would have to be 7.30, we arrived at 7.20, there were only two other tables taken. They had put a balloon on the table which was nice. However, from then on it was a disaster. We were given menus and we chose dishes, but when ordering were told that two of the dishes we ordered were not available, and one of the others was different from the menu. We ordered garlic bread for six, it was a very long time arriving (there were only two other tables occupied) and when it came there was hardly enough to share. The meals were very disappointing and none of us enjoyed them. We asked for a sweet menu only to be told that she would tell us, that was because the one sweet that anyone would have fancied out of three, was off! By this time we had all had enough and asked for the bill, we were given a gift voucher to come again, as they must have realised we were disappointed. However I do not think that we will be returning, voucher or not. There were only a few tables taken therefore did not understand why there were so many items not available on the menu.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 24, 2013
I'm very sad to read that you are not happy,and I'm very sorry for this. We think to do right asking you to come a little bit later because the two tables were big, so you have no to wait long time. I apologise if we were wrong. Unfortunately sometimes happens that some dish is not available from our big menu, this because we make everything fresh and in our kitchen, we do not use any pre-prepared food; we use high quality products and only very fresh fish. Sometimes we can't find the right fresh product so we prefere to not prepare the dish. I beg your pardon again and I hope to see you again to can give you a better experience
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