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“Mixed” 4 of 5 stars
Review of Prezzo

Prezzo
3 Marine Point! King's Parade,, New Brighton CH45 2PB , England
0151 6910309
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Ranked #13 of 30 Restaurants in New Brighton
Cuisines: Italian
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Liverpool, United Kingdom
Contributor
15 reviews 15 reviews
12 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Mixed”
4 of 5 stars Reviewed August 14, 2014

Some times I have gone and had a seat straight away, been served straight away, had amazing food that is well worth the higher prices in a sophisticated setting with a nice view over the lake and to the fort, and got the bill straight away and been gone with happy memories. Other times I have had rude staff members who see you as another pound sign and treat you like an inanimate object and leave you for a good 15 minutes before even coming and asking for your drink order, then even longer for the bill. Record waiting time between asking for it and receiving so far has been a whopping 30 minutes - if it is peak times then have more staff working. Overall I think it is very good it just depends on the staff you encounter and their mood.

Visited August 2014
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257 reviews from our community

Visitor rating
    65
    82
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    28
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Wirral, United Kingdom
Top Contributor
51 reviews 51 reviews
29 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
“Excellent Restaurant”
5 of 5 stars Reviewed August 10, 2014

Recently went for a family meal and it didn't disappoint. It is conveniently situated with free parking close by and lovely views. Staff are to be highly commended for their good service and the food was excellent.

  • Visited July 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Great Restaurant, on this occasion very slow service.”
4 of 5 stars Reviewed August 6, 2014 via mobile

I have visited Prezzo in New Brighton three times now. On my most recent visit I was disappointed though. Although all the staff are friendly and seem very pleasant, the overall service was slow. We had to wait over 15 minuets just to be have our drink order taken and a further 10 to order our food. I understand that the night we had picked was very busy but an acknowledgement would have been fine.

The food however was delicious as usual and very reasonably priced. The restaurant itself is clean, modern and has a good atmosphere. Apart from a slow start, I enjoyed meal and will be returning soon!

Visited August 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
15 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Good service”
5 of 5 stars Reviewed August 5, 2014

Each time we have visited have had excellent service, food is nice and the setting is lovely. Prezzo for a chain are pretty good especially for children's meals, this is a lovely airy, clean branch with nice views and is always pleasant to visit.

Visited August 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
18 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Very dissapointing meal”
2 of 5 stars Reviewed August 2, 2014

Very dissapointed meal. The creamy gorgonzola chicken (for £13) was nothing but a thin chicken breast with a watery creamy sauce with no cheese at all. The shocked waitress (following my reaction to the "everything ok with your meal?") took it awayand brought in a slighltly improved version. She apologised explaining they have a new chef. The manager then said they changed suppliers and the cream they use it is much thinner. Firstly, a good chef would not allow the managers to purchase poor quality products, and secondly should not present a dish when the sauce clearly needed much longer reduction time. Also dissapointed that this dish is not longer served with rosemary potatoes, but with fries which I could have got at McDonalds!
Overall, very bad value for money and will not be returning.
On the positive side, the staff were very pleasant.

  • Visited July 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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