I was booked into this hotel for work requesting a double non-smoking room with bath and adequate work space. Although away for a week and a half, i was only here for two nights but with extra luggage. Having lugged it up the stairs, the stink of smoke was the first clue and the ashtray by the bed the second. The room was barely big enough for the bed and the desk was a vanity unit with barely any workspace available. I returned to reecption to query the fact i had been given a smoking room to get the response "Is it?" then my booking a NS room was queried until i pointed out i had a copy of the fax request in my hand. There was then a lot of ifing and uming about whether there was another room available.
I eventually was allocated another room, i returned, collected my luggage carried it back down the stairs across two car parks back up the stairs to my room in the attic of a converted stable.
Luckily i hadn't taken my cat as i couldn't have swung it in the tiny shower room under the eaves. You couldn't get from one side of to the other with the door open and had to duck under a wooden beam to get to the sink. The room itself was pleasant enough but again with no workspace in the room at all.
Having driven a long way and exhausted all my strength getting my luggage to the room, i couldn't face moving again and it was only for two nights. The upholstery of furniture in the room was grubby and stained but all the usual facilities were available - tea and coffee, shampoo, soap, trouser press, wardrobe space TV phone etc. One last point about the room was that i was a woman travelling alone, however the room was within a single building right at the back of the hotel complex, on it's own with steep, dark steps leading striaight to my bedroom door and i can't say i felt particularly comfortable with this. I expected to be staying within a secure hotel building.
Finally, on checking out, my bill included a starter and main meal i had not eaten, although this was quickly rebated on my bill (but not actually removed)
Incidentally on arrival a group of 6 guests were leaving to find food elsewhere at the restaurant was unable to provide a table for 6 for them, i assume the hotel/restaurant was very busy as they struggled to find me an alternative room.
Whilst all my issues were eventually delat with and the staff polite and helpful - overall it was not an experience i intend to repeat - ever and i wouldn't recommend it if you are expecting a good quality hotel.

From outside the hotel looks fine, but the rooms we were given were quite the opposite. Though both charged the same rate, my colleague's room was easily twice the size of mine and the decor was decidedly fresher plus there was space for a double bed and furniture. Indeed, we checked out early and moved to another hotel. The room rate we got was reasonable. The threadbare carpet, sloping floor and rickety single bed were perhaps the finer points of the room. Both mornings I woke up with bites on my arms and legs, although I am hoping this was a reaction to the blanket rather than unmnetionable bedbugs. The stairs were steep and uneven and the generator above the room was noisy and intrusive. The bar prices were expensive and the dining room was cold and uninviting. The sooner the smoking ban comes into force in England the better, the bar and restaurant areas smelt like an ashtray. On a more positive note, the staff were friendly and professional. I won't be returning to stay in this hotel again.

I recently stayed at this hotel as part of a wedding party. The website looks great so I thought why not splash out on a superior room. I regularly stay in hotels throughout the country on business and I can catagorically say that the room I was given(Superior) was extremely poor and did not represent good value for money. The room did not compare with Hilton/Marriot or even the standard of a Holiday Inn. I was shocked!

On the positive side the Food is good and the dining experience is very good.

Positive points - good scoff (both dinner and breakfast) and pleasant, friendly staff. Bad points - the accommodation.

I've seen faded grandeur, but this is faded utility. My wife doesnt climb stairs, so I asked for a ground floor room. The room we were allocated was tiny. There was the bed in the middle, and barely enough room to walk around it. We turned round to leave, but when I went to reception I was offered their disabled room, which I accepted.

As a disabled room it was a disgrace. Certainly, it had a door leading straight out into the carpark, so there was wheelchair access, but apart from a silly contraption over the bath there was no concession to disability. The plumbing was domestic - the shower was unusable because the temperature could not be controlled - if you were unable to move quickly enough you could easily be scalded. The bath was small and narrow, with no proper handles. The toilet also had no handles.

The room itself was fairly clean (apart from a dubious stain on the counterpane), but very battered. There was a large crack in the plaster near the ceiling. The standard of the room had never been brilliant - the furniture reminded me of war time utility stuff my parents had - and also showed signs of extreme age.

Also, there was silvered glass in the door which had no curtain. At night, with the light on inside, any passer by could look in to see you clearly

This is obviously a conference hotel, where people who have no choice as to where they stay are made to stay, but if you have a choice, I'd say to you just not to go there.