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“Last Chance got The Outside Chance.....” 1 of 5 stars
Review of The Outside Chance

The Outside Chance
Manton, Marlborough, England
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Ranked #20 of 55 Restaurants in Marlborough
Cuisines: British
More restaurant details
Restaurant details
Dining options: Reservations, Late Night
Description: Public House
London, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Last Chance got The Outside Chance.....”
1 of 5 stars Reviewed May 25, 2014

Second go at begging for food in the permitted time at The Outside Chance. First time: sniffy response to an order fifteen minutes before time. Second one on a Sunday evening, with food stated to be available til 9pm. At 8.15pm, waiter said this meant only for booked tables. Smug, smug, smug.

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah_OC_12, General Manager at The Outside Chance, responded to this review, June 2, 2014
It is always interesting to read the comments that people take the time to write. I understand that being unsatisfied is better motivation to spread your pearls of wisdom on the internet, and I know we are fortunate that the majority of our reviews come from our customers' delight in our food and service. The simple fact that we are serving more customers each week than this pub has for a very long time is a testament to the prep and service work in the kitchen as well as the front of house managing of bookings and walk-ins and we never like to turn people away. One thing we certainly are not is a 'fast food' venue and often the availability of seats and tables does not reflect the workload in the kitchen. On the night in question the starters and mains service continued past 9pm and we have to know our capabilities, which is why we strongly recommend booking and if I ever have to admit that we are unable to serve a customer I will offer a card with our contact details should they wish to call ahead next time and book in a table. To summarise, the quality dishes which are served and well appreciated in our pub do not appear at the click of our fingers and it is the reviews which detail and compliment the food and service which we can use to improve. In this case, I trust your small burst of spite has made you feel better.
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106 reviews from our community

Visitor rating
    54
    29
    7
    7
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Senior Contributor
36 reviews 36 reviews
31 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
“very friendly, lovely pub”
4 of 5 stars Reviewed May 19, 2014

We have visited this pub on a few occasions for a drink or for coffee and have always found it very welcoming and friendly. The coffee is particularly tasty (as is the little bowl of chocolate you get with it!).
We had a light meal there too and the food was very nice. The service is always brilliant, you always receive a warm welcome, even if they're very busy.
Lovely country pub, a pleasure to visit.

  • Visited May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah_OC_12, General Manager at The Outside Chance, responded to this review, May 21, 2014
Thank you for your review. We are aiming to be known as a nice stop-off as well as a dinner venue and it is encouraging to hear that we have been welcoming and attentive even in busy periods - something else we have targeted. Thanks again, and see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harlow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“superb meal”
5 of 5 stars Reviewed May 11, 2014

Came across pub, parking limited, lovely atmosphere, very attentive proffessional friendly staff, homely yet classy feel, food outstanding, definately recommend and would frequent if were local.

  • Visited May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah_OC_12, General Manager at The Outside Chance, responded to this review, May 21, 2014
Thank you for taking the time to review us, we fully appreciate it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlborough, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“nice little pub outside Marlborough”
4 of 5 stars Reviewed May 8, 2014

fantasitc country pub with nice food and very nice gardens just outside Marlborough. Great for lazy summer evenings.

Visited January 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah_OC_12, General Manager at The Outside Chance, responded to this review, May 11, 2014
Thank you. We whole-heartedly agree, and looking forward to those Summer evenings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Contributor
16 reviews 16 reviews
11 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Food good”
4 of 5 stars Reviewed May 5, 2014

We booked here on a Bank Holiday Monday, and the pub is very warming in the heart of the village of Manton.
Having booked the day before we were slightly disappointed to find that the normal menu as per the website was not available,and feel we should have been told that when we booked.
However the food was very appetising on the night although it did take 45mins to arrive after our order was taken.
Maybe we shall return when the full menu is available,but a lovely pub nevertheless

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah_OC_12, General Manager at The Outside Chance, responded to this review, May 9, 2014
Thank you for taking the time to review us. The menu does change so frequently that I am sometimes unable to get the website completely up to date, and given the logistics of a Bank Holiday weekend, with deliveries, the chef works tirelessly to create interesting a delicious dishes from the ingredients we have available. Going forward I think we will have the website menu simply as a seasonal example of the style of food you will be offered here, as many of our customers appreciate a fresh and changing menu. I am glad you enjoyed your visit and hope the staff were attentive while the food was taking longer than we would hope - again, the freshness of the ingredients and food preparation can cause longer waiting times but our customers always appreciate their meals.
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