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“Superb room, great evening” 5 of 5 stars
Review of BEST WESTERN Rombalds Hotel & Restaurant

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BEST WESTERN Rombalds Hotel & Restaurant
3.0 of 5 Hotel   |   West View, Wells Road, Ilkley LS29 9JG, England   |  
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Ranked #1 of 4 Hotels in Ilkley
Mirfield, United Kingdom
Top Contributor
113 reviews 113 reviews
51 hotel reviews
Reviews in 46 cities Reviews in 46 cities
86 helpful votes 86 helpful votes
“Superb room, great evening”
5 of 5 stars Reviewed December 10, 2013

We booked a twin room through an agent and our room was in fact a suite with comfortable seating area with TV and tea & coffee and a large beautifully decorated bedroom. We were there for a function which was a private wine tasting followed by Yorkshire pudding and gravy, carve your own rare roast beef, best ever, and Apple crumble and custard. All wonderful served by very pleasant staff. We didn't have breakfast but after that meal we didn't want it. Ilkley is a lovely town with varied shops and close to beautiful countryside.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin C, Owner at BEST WESTERN Rombalds Hotel & Restaurant, responded to this review, December 11, 2013
Great to see you both again. Thank you for your kind feedback. Hope that you enjoy the rest of the festive season and all that goes with it!
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179 reviews from our community

Traveler rating
    103
    42
    18
    8
    8
See reviews for
20
87
16
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Doncaster
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 7, 2013

Stayed here and was tremendously impressed.

The service when checking in was excellent. Nothing was too much trouble.

The room was of an exceptional standard ..... Especially considering the price of £65. Incredible value.

The room furnishings and quality was excellent.

My only criticism is the very noisy squeeky floorboards. The people in the room above must have walked for miles around their room and every footstep was very loud

I would defo recommend this hotel.

Stayed December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin C, Owner at BEST WESTERN Rombalds Hotel & Restaurant, responded to this review, December 11, 2013
Thank you for recommending us, I am delighted that you enjoyed your visit. The squeaky floorboards are unfortunately inherent in an old property like ours and very difficult to eliminate. Hopefully it didn't disturb you too much.
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Ilkley, United Kingdom
1 review
5 of 5 stars Reviewed December 1, 2013

This is a small family run 16 room hotel which has maintained its Olde World look and feel both inside and outside. Lots of character. It is very clean throughout and all equipment works. Free wifi on all three floors. Freshly cooked breakfast to your order. Bed very comfortable. Nice relaxing lounge with open fire.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western GB

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin C, Owner at BEST WESTERN Rombalds Hotel & Restaurant, responded to this review, December 11, 2013
David, thank you for your kind review. Glad you enjoyed your stay with us and hope that you enjoyed your birthday celebrations here at Rombalds. Looking forward to seeing you again hopefully in the not too distant future.
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Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 20, 2013 via mobile

We stayed here for 1 night and thought the hotel was in a fabulous location just below the moor. Everyone was friendly. We were upgraded to a suite which was really nice ...the whole place was comfortable pleasant but perhaps a little jaded. Breakfast was delicious but the coffee served was dreadfully bitter .... I love coffee but could not drink it !!

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin C, Owner at BEST WESTERN Rombalds Hotel & Restaurant, responded to this review, December 11, 2013
Delighted that you enjoyed Ilkley, the location of the hotel, your breakfast and the friendly service. Don't know what happened to the coffee as we have used the same supplier for almost twenty years now, will keep an eye on it! Thanks for your comments.
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Manchester, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 11, 2013

Stayed for one night whilst attending a party at another venue in Ilkley. Prompt check in and was great to have help carrying luggage upstairs. Friendly staff and good choice of teas etc with kettle. Car Park round the back and free Wi-Fi in room. Room small but cosy and adequate albeit try to avoid room 19. Right next to the main door of the first floor so we were woken up from 8am onwards due to creaky floor boards/door. Whilst this is Ilkley, I was disappointed to pay £90 for room only – I believe my friends who have Best Western membership got breakfast included for same price. Would return but make room request via e-mail to avoid number 19 and obtain Best Western Membership!

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin C, Owner at BEST WESTERN Rombalds Hotel & Restaurant, responded to this review, December 11, 2013
Thank you for taking the time to review the hotel. Glad you enjoyed your stay, sorry about the floorboards but as I hope you will appreciate it is difficult to eradicate all noises from a nineteenth century building. With regard to your comment on the rate we do feel that we are competitive in the area. Rates charged do vary dependent on when the reservation is made, whether or not payment is made in advance, length of stay etc.. We strive to offer rate parity over all booking channels so wouldn't have thought being a Best Western Rewards Member would have been the reason for the differential in rate. On saying that we do of course encourage members to participate in this programme to take advantage of the many additional benefits offered. Thanks again!
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Additional Information about BEST WESTERN Rombalds Hotel & Restaurant

Address: West View, Wells Road, Ilkley LS29 9JG, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Ilkley
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 4 Hotels in Ilkley
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Rombalds Hotel & Restaurant 3*
Number of rooms: 15
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Also Known As:
Best Western Rombalds Hotel And Restaurant
Best Western Ilkley
Ilkley Best Western
BEST WESTERN Rombalds Hotel & Restaurant Ilkley, Yorkshire

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