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“SUPERB!!!” 5 of 5 stars
Review of The Black Horse Inn

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The Black Horse Inn
Westgate, Clifton, Brighouse HD6 4HJ, England   |  
Hotel amenities
Ranked #2 of 4 Brighouse B&B and Inns
Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
“SUPERB!!!”
5 of 5 stars Reviewed January 20, 2013

My wife and i had our wedding here early Oct'12 ,,,, absolutley FANTASTIC!!!
We chose it as a venue some 19 months prior. We knew the moment we walked in the door!! 1st impresions really do count; It was intimate , cosy, with loads of character, plenty of equally cosy , quality accomadation, a great outdoor courtyard adorned with flowers,,,, the list is endless but the other striking factor was , the warm, friendly, inviting, curtious and professional approach of the management and their staff alike.
I'm a perfectionist and believe in the "right tools for the job"(in this case 'right venue'). Meticulous planning and preparation are a must too, and my wedding would need the highest standards in both!!!
After our initial visit we left full of confidence that The Black Horse inn, a family run business would deliver...... And deliver it (they) did!!!!
Throughout the whole time we were treated as valued customers, and nothing was too much to ask.
On the day the venue was immaculate, food was gorgeous, every detail was as expected and more,, to which end our day was perfect, and our guests many who having travelled from all over europe to be with us ALL complimented us on our choice of venue.
The Black Horse inn is a 'proud' family run business, with that personal touch run by and staffed by people who care about the business but more importantly their customers!! Superb inn, food, drinks accomadation, staff and customer service. Thanks, Bob & Barbara.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LydiaRussell, Manager at The Black Horse Inn, responded to this review, March 1, 2013
Bob ad Barbara

Thank you so much for taking the time to write such a lovely review. I really am glad you enjoyed your day as much as you did! It was a pleasure organise, run and be a part of.

Hope to see you both soon!

Best wishes

Lydia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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109 people have reviewed this hotel

Traveler rating
    68
    22
    7
    5
    7
See reviews for
8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Mirfield, United Kingdom
1 review
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed December 26, 2012

Booked for Xmas day @ £70 per head (there was 6 of us) and all I can say is it was a let down!!! We booked for 3:30pm, and firstly the service was very slow,when we did eventually get seated we had long waits between courses,the table next to us sat down 20mins after us and were on the main course at the same time as us. The starter for the fish dish was so hot with a chiili sauce it was left,The main course was nothing special,sprouts like bullets and carrots too,I ordered a roast beef dinner which came with no Yorkshire puddings,it was just under cooked beef,carrots,shallots,roast potatoes which were dry and hard and a bit of gravy,then we asked for some apple sauce for another of the dishes,to which we got told we don't have any!!!!! As some we were finishing our courses they were clearing the table while we ate!! We paid a lot money and drinks on top and it was a major let down and didn't amount to a decent Sunday lunch.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LydiaRussell, Manager at The Black Horse Inn, responded to this review, March 1, 2013
Hi Sarah

In response to your review I am genuinely very sorry you feel that we let you down on Christmas day. If you had brought some of the issues to our attention whilst you were dining with us we could have possibly rectified the problems.
With regards to the wait to sit down I am very sorry, but in reference to the wait between courses we dont like to make anyone feel like they are being rushed through a meal, especially on such an important day.
In your review you refer to a fish starter being so hot with chilli sauce. I am not really sure which of the starters you are refering to as neither of the two fish starters on the menu were served with chilli sauce. The prawn and crayfish cocktail was served with marie rose sauce and the mackeral pate was with horseradish.
I am sorry you were disappointed that you didn't get a yorkshire pudding with your roast sirloin of beef, all the dishes come as they are described on the menu and yorkshire puddings were not mentioned in the description.
I am not sure which dish you asked for apple sauce to go with but as we didn't have pork on the menu on Christmas day, the chefs wouldn't have had any made in the kitchen.
We served 189 guests for lunch on Christmas day and this is the only complaint we recieved. Once again I apologise that you weren't happy with the service we provided. We always ask during and after every course if everything is okay for everybody. Perhaps if you had raised these issues then we could have rectified some of the problems.

Kind Regards

Lydia
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Cleckheaton
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed November 9, 2012

My husband and I were looking forward to dining here for our wedding anniversary. We were disappointed by the whole experience and will not be returning. The tables in the dining room were very close together and the people on the next table were talking business very loudly with no concern for anyone around (it was a Wednesday evening). The choice of food was very limited and the quality when it arrived was disappointing. The price of food and drink was vastly overpriced and the staff were not very friendly.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 5, 2012

We were delighted to find that meeting friends to dine where we were staying was a great success. Dinner and breakfasts were excellent, the room was lovely, and we had easy access for taking our dog in and out. It made a very enjoyable return to home territory.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 7, 2012

Have copied a review below which to those of you who think this maybe lazy all I would say is that as a regular Trip Advisor reader I think it important that previous reviews are supported. My personal evidence? £6 for a starter of 3 pieces of beetroot and 3 goosberries, £16 for a sole main course as big as a fish finger and finally £5.50 for 2 scoops of ice cream with toffee sauce.

Copied review:
This is a nice country pub trying very hard to be something it will never be. The food and drink is alarmingly overpriced and pretencious. We were served by a man who thought by explaining the ingredients of every course qualified him in some way to be a celebrity, we had a nice table in a half empty restaurant which on a Friday night tells a story in itself. We then proceeded down to the bar for after dinner drinks and there were 2 people in the whole place apart from us. I have one piece of advise for the owners, stop pretending and start serving good food at good prices and you may be able to stay open, I have spoken to many people since visiting this place who used to be regulars but say they have priced themselves out so they go elsewhere! Shame.

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 2, 2012

we found this restaurant with rooms of the highest standard, great staff great food, great room
nice setting top notch, the food is the best we have experienced in a long timem we will go to this hotel again Mike E

Room Tip: check with the staff on which room would suit you some in the hotel some in the buildingh opposite...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 26, 2012

A 2-night stay of rugby players from Leeds Uni in the 60's,and their ladies, was unanimously described as a great success,attributed to the location but more importantly to the outstanding service provided by the friendly,helpful and thoroughly efficient staff at all levels. Nothing was too much trouble and augmented the high standard of the breakfasts and especially our celebratory dinner which was exceptionally high quality. With people travelling from New Zealand,Zambia and far flung parts of the UK,the party looked for a welcoming environment. They were not disappointed Many thanks.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Black Horse Inn

Address: Westgate, Clifton, Brighouse HD6 4HJ, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Brighouse
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in Brighouse
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Olde worlde 17th-century inn located in the quiet village of Clifton, AA rosette restaurant, beautiful rooms converted from cottages. M62 just 1/2 a mile, away from it all yet close to everything. We are located in an ideal place for touring the scenic beauty spots of Yorkshire, the historic City of York and scores of Country Houses and Parks. Leeds, Bradford & Huddersfield are all less than twenty minutes drive away which makes us a convenient centre for traveler's on both business or for pleasure. ... more   less 
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Also Known As:
The Black Horse Hotel Brighouse
The Black Horse Inn Brighouse, England

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