We rented villa 21, and the cost was very reasonable for 2 bedrooms with large closets, 2 bathrooms, full kitchen, and large living room. Great view of the bay! The gate and shuttle staff were friendly and accommodating. Bar staff seemed generally clueless, and in the end we weren't charged for several drinks we had poolside, but we didn't always receive what we'd ordered. Housekeeping staff mostly did not speak English but were good. Any issues that came up were very quickly resolved by Palermo staff, who brought us extra pots & pans, and a floor fan. The beds were comfortable.
We ate only one meal at the restaurant, and it was good, but quite pricey.
The biggest drawback to the villas is that they are not designed with airflow in mind. Only a few of the windows open. The central air conditioning only blows in the upstairs bedroom and at the top of the cathedral ceiling in the living room. We were being charged for our electricity usage, so we set the AC for 28 (it was 33 outside) and it generally felt stuffy inside.
The pool is good for cooling off, but not designed for actual swimming.
Situated on the hillside, there is a lot of steepness in the roads, but stairs are provided for surer footing. If you want to be closer to the pool & restaurant, choose a villa with a lower #.
- Official Description (provided by the hotel):
- The Palermo Hotel and Resort is located in San Juan del Sur, a city that bridges Costa Rica and Nicaragua on the Pacific Ocean. The hotel features 50 villas, flexible in-room work spaces, full-kitchens and room service, wireless broadband connectivity throughout the property, as well as both large and small, air-conditioned conference and meeting spaces. Terraza de Palermo Restaurant and Bar offer a dramatic dining experience overlooking the tropical pool and sunsets into the Pacific Ocean. ... more less
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- Also Known As:
- Villas De Palermo Hotel San Juan Del Sur
- Villas De Palermo Hotel And Resort
- Villas De Palermo Hotel & Resort Nicaragua/San Juan Del Sur