Lug's Place is one of only three hotels on an incredibly beautiful stretch of Pacific coast. The bay is wonderful, the sea is good for swimming and there are lots of gorgeous, deserted coves to explore by foot. Perfect, right? Well, it could have been.
To cut an extremely long story short, we went to Lug's Place for five nights around New Year's Eve. The website made it look amazing and so we booked it six weeks in advance with a 50% up-front deposit, knowing how hard it can be to find accommodation at that time of year.
Our reasons for booking are outlined below!
a) the website claimed they had the best food in Nicaragua. We love food, so we were sold.
b) it was only $25 a night, compared to the other hotels on this beach, which vary from $70-$150. Even $25 is pretty high for a hostel in Nicaragua (we've lived here a year and are used to paying less than $15 for a private room), but we decided it was worth it given the location.
c)the owner tempted us further with stories of a New Year's Eve party including lobster dinner, fireworks and a DJ on the beach.
The reality was very, very, very different.
Basically, the owner had gone home five weeks earlier for a family issue, and had closed the bar and restaurant without telling any guests who were due to arrive. We couldn't even buy water. And, the beach was so exclusive and remote that the ONLY other place to eat or drink was the $150/night hotel.
Luckily we found a tiny shop about half a kilometre along the road where we could buy basic supplies like crackers and chips and tomatoes. A teenager working at the hostel eventually agreed to cook for us at nights. It was basic, but better than spending a fortune at the posh place.
The shared bathrooms were filthy, despite being promoted as super-clean on the website.
And, no, there was no New Year's Party. The owner came back to the hostel that night, by which time we'd already given up hope and bought food from the tiny shop. The owner was clearly drunk and quite unbelievably, hadn't bothered to bring food despite the fact he allegedly knew there were about ten guests waiting. To be fair (it's VERY hard to be) he did end up using our food to cook something for us, but we had to make our own party.
We did have a great time at the beach in the end, just spending as little time as possible in or around the hostel. AND, in the end, the owner held his hands up and didn't make us pay anything for our entire stay and even gave us an additional $12 - once we explained how much frustration and disappointment he had caused us on what should have been a relaxing, food-and-wine-filled festive holiday.
Maybe we just caught him at a very bad time but whatever the reason for the shambles, I would never recommend this place to anybody after the experience we had.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.