We were dropped off at Hotel Joxi in San Juan del Sur by the taxi we took from the border of Costa Rica. We didn't like the look of the Joxi so we were told that there was a brand new hotel just opened that day by the same owners. We went there - it was at the end of town over a walking bridge next to a nice looking hostel. It was empty. I think we were the first guests. It was called Hotel Liri. It was a nice enough looking hotel - nice view and nice pool and rooms. The first night was great - the rooms hadn't been properly cleaned but it wasn't a real problem because of the privacy and view. The second day a group of 11 surfers from the middle east arrived . They took over the hotel and proceeded to invade the kitchen, refrigerator, TV, downstairs and they played loud music and yelled until 3 am for two nights. When we asked them to please be quiet on the second night and respect the rest of the guests (two couples including us), we were told to leave if we didn't like the noise and that the owners had told them they could do whatever they liked since there were eleven of them and only four of us. We asked the night staff person to call the owners and he did but the owners never showed up and the noise only increased. They also stole our food from the refrigerator. The other couple and we left as early in the morning as we could after no sleep at all the previous night. Our room was never cleaned. The towels and sheets were not changed or the TP replenished. This could be a nice hotel but management will have to change a lot of things first.
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