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“Excellent for Extended Stay” 5 of 5 stars
Review of Residence Inn Philadelphia Willow Grove

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Residence Inn Philadelphia Willow Grove
3.0 of 5 Hotel   |   3 Walnut Grove Drive, Horsham, PA 19044   |  
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Ranked #1 of 6 Hotels in Horsham
Abington, PA
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Excellent for Extended Stay”
5 of 5 stars Reviewed May 21, 2012

My husband, son and myself stayed here for 7 weeks. The breakfast is outstanding with everything anyone could want. Housekeeping is great! The entire staff does a great job and more. They will even shop for you and put it in your kitchen. You can bring pets. The staff load, run, and empty your dishwasher. Some rooms have fireplaces. There is dinner 2-3 times a week and game night 2 times a week. There is a seasonal out door pool and hot tub. Year round exercise room, outdoor basketball courts, and gas BBQ grill to use. This place is so great some people have lived continuously here (for business) 2 years or more. All entrances have outside egress. Very private and safe.

Room Tip: Ask for a room with a working fireplace and the interior court rooms are more quiet.
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review, May 22, 2012
I am very gratified that we were able to take care of you and your family for the 7 weeks you stayed with us. It is great that you were able to partake of the many amenities we offer to our long-term guests including our evening Socials, grocery shopping and housekeeping services. I will be sure to share your great comments with our staff! Thank you again for choosing the Residence Inn for your extended-stay needs and hope to see you again.
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65 reviews from our community

Traveler rating
    25
    25
    7
    4
    4
See reviews for
15
12
8
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 30, 2011

Had car trouble and showed up late at night. Front desk was great in getting us into a perfect 2 bedroom suite for 1 night. Was very clean. Good size room and good tvs. Breakfast nothing special, but overall very good place.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2011

We came up to visit an elderly relative, and made a small party of it. The two bedroom suite was just right for our small family gathering. Kaitlyn at the front desk was particularly helpful. Wireless Internet in the rooms would be even better, but you can see how the building layout is not conducive to providing it.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review, April 9, 2012
I am very pleased to report that as of April 2, 2012 we are now 100% wireless throughout the property, including all Guest Rooms, Gatehouse and outdoor areas. We have also increased our available bandwidth to improve our guest's internet experience.
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Bengaluru (Bangalore), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 12, 2011

My Stay for 2 months in Residence Inn was a near perfect one.
You can just drop by reception anytime in day and you would be answered promptly.
They take Hospitality to great heights . Rooms were very clean , daily room service was excellent.

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed November 11, 2011

My wife and I stayed at Marriott's Residence Inn while visiting family in Horsham, PA. We had a very positive experience - the check in/out was a breeze, the room (a suite with a full kitchen) was clean with a very comfortable queen size bed, large modern flat-screen TV, easy free internet access, etc. Complimentary breakfast was excellent with hot items (eggs, bacon, sausage), yogurt, fruit, pancakes, etc.

The only warning is this Marriott does not look like your "typical" Marriott - the buildings are 2-stories, and it is situated in the middle of a sprawling business park. This location is very quiet. Unless you have a GPS, you may have trouble finding it.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 17, 2011

Stayed here for one night while visiting our daughter at her university. This is a lovely property, with nicely decorated, modern and comfortable rooms. There was a fireplace in the living room area and a nice, well-equipped kitchen with a pretty large fridge. Even though we weren't there for long, we liked having all the extra space in our studio room. The king-sized bed was harder than we prefer but not terrible. One little thing - when I made my reservation I was asked to choose what kind of pillows I wanted, and I chose foam. However, we had some squishy down ones instead. I didn't bother to ask for them to be changed. As far as service, we only dealt with the front desk staff, a young man who was pleasant and efficient. The bill was at the door the next morning and it was accurate. The location is great, the grounds are attractive and although we had plans to go elsewhere for breakfast, I think we could have managed okay with the one provided. We would definitely stay there again.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 30, 2011

This Residence Inn is like the numerous others where I have stayed. It was clean, the hotel staff was excellent, and I could count on breakfast and the usual afternoon meals when I returned from work. It was undergoing some construction when I stayed there, but I hardly noticed. If you are in the Willow Grove/Horsham area, you can't go wrong with this hotel.

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review, October 5, 2011
Thank you for staying with us and your recommendation. As you indicated, we recently completed a total renovation of our rooms and public space and hope you will be back to see the final results. I was happy to hear that our staff took good care of you and you were able to participate in both our breakfasts and evening socials.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Philadelphia Willow Grove

Address: 3 Walnut Grove Drive, Horsham, PA 19044
Location: United States > Pennsylvania > Horsham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Horsham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Philadelphia Willow Grove 3*
Number of rooms: 118
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Also Known As:
Residence Inn Philadelphia Willow Grove Hotel Horsham
Residence Inn Horsham
Horsham Residence Inn

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