The stay at this hotel was a nice one for the most part. We had one bad experience. The laundry room was closing at 10 but I got in there at 9:30 to wash a few items for our trip home. The janitor yelled at me asking me if I knew what time it was. I told him I knew but I had been in there since 9:30 waiting for a woman to finish with the dryer. The dryer was very slow. Wasn't very hot. So anyway, I told him I was paying $170 a night and he said so was everyone else including the people next door to the laundry room. I complained to the desk and they said they would make note of it and that was it. I thought there should have been some type of apology. I would stay there again maybe but it wasn't worth $170 a night. You pay for the location which is 2 miles from Hershey Park. The pool there was well kept and nice. It was heated and my kids and I had a lot of fun. The janitor experience kind of ruined my stay. He wasn't very neat looking and looked sloppy. Rooms were nice and comfortable.