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Comfort Inn at the Park: Traveler Reviews

2.5 of 5
1200 Mae Street, Hershey, PA 17036
Hotel amenities
Comfort Inn at the Park
Ranked #5 of 24 hotels in Hershey
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252 reviews from our community

Traveler rating
    88
    104
    37
    15
    8
See reviews for
Families
154
 
Couples
31
 
Solo
9
 
Business
12
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Carlisle, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very Nice Stay”
5 of 5 stars Reviewed October 5, 2012

My wife and I stayed at the Comfort Inn at the Park in Hershey with a military reunion group. We were amoung a group of 50 persons. The hotel was spotless. The service was excellent .
One of our members had a medical emergergency toward the end of our stay. The hotel staff acted correctly and quickly.The EMS responders were at the hotel very quickly. The free breakfast at the hotel was very good-eggs, sausage, pastry-coffee is always available. The desk staff was pleasant , well informed and helpful. Then hotel was very clean and the room rate very good. I recommend the Comfort Inn at the Park in Hershey as the best place to stay in Hershey. I plan on staying at the Comfort Inn at the Park in Hershey again

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Charles M about Comfort Inn at the Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hershey-comfort, General Manager at Comfort Inn at the Park, responded to this review
October 8, 2012
Thank you for your kind comments. We enjoyed having your group with us. Please stay with us again when you are in Hershey.
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Foodieville
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Overpriced and underwhelming with LATE CHECK-IN”
2 of 5 stars Reviewed October 4, 2012

This hotel is really close to Hershey Park and so it is way more expensive than a comparable hotel in another location. The hotel is ok. Rooms were standard, clean and comfortable but by no means what you might expect for the cost.

Beware that the hotel has a late check-in of 4 pm. We were really disappointed that the front desk staff was unwilling to make any attempt to accommodate an early check in. We arrived in the early afternoon and were hoping to get into our hotel room a little early. Considering the check-out time is 11:00 am the front desk surely would have some rooms available earlier than 4 pm but the front desk clerk said we could pre-register but absolutely could not check in before 4 pm.

This hotel has made some attempts to be more environmentally friendly offering the option to choose whether to reuse or get new towels. Unfortunately they chose to use disposable plates and silverware for the free breakfast. You might want to consider skipping the free breakfast anyway because it was very underwhelming and bordered on gross.

The hotel is very close to Hershey Park but if you book early enough you can probably find another hotel as nice or nicer for a much better price and still be close to the park.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask brewmann about Comfort Inn at the Park
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hershey-comfort, General Manager at Comfort Inn at the Park, responded to this review
October 5, 2012
I want to apologize for the experience you had during the Farm Aid concert. The area was completely sold out for this event. You mentioned you arrived at the Hotel early hoping to check in. Leading up to this event, we took a high volume of requests for early check in, but were not able to accommodate them all so we had to adhere to our 4pm check in time.

Our rates are comparable to hotels in the Hershey Market.

Please contact me directly if you would like to discuss these details further. I am always available at 717-566-2050 ext 100.
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Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Nice stay”
4 of 5 stars Reviewed October 2, 2012

So the hotel is convenient to the park so that's great. We have no complaints from our stay but nothing really stood out either. Room was clean and comfortable but could use an update. Breakfast was good and well staffed by people who actually seemed to love their jobs. Front desk was knowledgable. I would stay again as it was convenient and clean.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RodwayApopka about Comfort Inn at the Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hershey-comfort, General Manager at Comfort Inn at the Park, responded to this review
October 3, 2012
Thank you for your comments. Please stay again with us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Won't stay anywhere else in Hershey”
4 of 5 stars Reviewed September 8, 2012

We have been to this hotel at least six times in the last few years. It is the perfect spot for a couple of days at Hershey. It's clean and comfortable and perfectly located for the amusement park. We are a family of five with three kids ages 9, 7, 3. We had a double queen room and it was a good size room. It has a sink outside the bathroom. When we asked for extra pillows, they came right away. It can be loud in the hallways. We had a good sleep though. The pool is great. The breakfast is okay - you can make your own waffles which the kids loved. Breakfast gets crazy crowded by 8:30 but if you go earlier, it's not a problem. We will definitely stay again when we travel to Hershey next time.

Room Tip: Away from the elevator gives a better chance of not hearing loud conversations in the hallway.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask TravelingNYCfamily about Comfort Inn at the Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hershey-comfort, General Manager at Comfort Inn at the Park, responded to this review
September 11, 2012
Thank you for your kind comments. Join us again soon.
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Ronkonkoma NY
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Satisfactory hotel for an overnight”
3 of 5 stars Reviewed September 3, 2012

Staff was helpful, although swamped with guests checking in... requested room away from stairwells and ice maker (3 rooms away which was ok) and top floor. Wanted breakfast, but place full of crazed families trying to eat and get out to the park. Not enough food out and wasn't worth waiting. Paneras right up the road, and Bob Evans across the highway. Lots of fast food places nearby, only 2 miles from the park. Rooms were clean, bathroom tiny though. Had a issue with a/c, maintenance quick to respond, but couldn't do much except set to blow air. Room was warm even though temp outside in the 60's so it wouldn't cool room properly. Might stay again but not for the rate of $140 we got with AAA. Too expensive. .Pool ok, nothing special.

Room Tip: elevators slow for upper floors, but noisy below. Ducks across parking lot on water to feed food av...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by patc11 for Hershey
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hershey-comfort, General Manager at Comfort Inn at the Park, responded to this review
September 4, 2012
Thank you for your comments. Our prices are comparable to hotels in the Hershey Market.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn at the Park

Also Known As:
Comfort Inn At The Park Hotel
Comfort Inn At The Park Hotel Hershey
Comfort Inn Hershey
Hershey Comfort Inn
Comfort Inn Park
Address: 1200 Mae Street, Hershey, PA 17036
Region: United States > Pennsylvania > Hershey
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Hershey
#7 Business Hotels in Hershey
Price Range: $$
Hotel Class:2.5 star (2.5*)
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