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BEST WESTERN Inn Hershey: Traveler Reviews

2.5 of 5
Rte 422 and Sipe Ave, Hershey, PA 17033
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BEST WESTERN Inn Hershey
Ranked #10 of 24 hotels in Hershey
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233 reviews from our community

    Trip type
Traveler rating
    65
    63
    33
    31
    41
Date Rating
Philadelphia, Pennsylvania
Top Contributor
110 reviews 110 reviews
15 hotel reviews
Reviews in 51 cities Reviews in 51 cities
39 helpful votes 39 helpful votes
“It was stinky, I did not stay the night!”
1 of 5 stars Reviewed December 10, 2012

My room had a nasty odor, and the bathroom smelled strongly of urine. The tub had some dirt in it and I found hairs on the blanket. I found myself not wanting to touch anything and then decided to drive home rather than sleep in the bed. It was not a place I was comfortable at all. I checked in earlier in the day when the room had just been cleaned and smelled clean, except a slight odor in the bathroom. I left and when I returned several hours later, the odors were in full bloom. I tried to reach the front desk at 11:30 p.m. and it finally went to voice mail. At that point, I just left the keys in the room and departed, although I had already paid. It just wasn't worth any hassle. When I checked in, the front desk staff was nice.

Overall, this hotel is badly in need of renovation. Its age shows in entrance, there is no covered entrance and it was raining like crazy. The hallways and the layout of the room show the age too. I wasn't looking for a fancy stay, but wanted clean, fresh and convenient. The sink is outside the bathroom and has barely enough room for your toiletries, the heat/air conditioning is one of those units where you dial heat or air and the blower comes on, no thermostat.

I would NEVER recommend this hotel to anyone for any reason.

  • Stayed December 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Lola1958 about BEST WESTERN Inn Hershey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review
December 11, 2012
Dear Valued Guest
I Would like to sincerely apologize for not providing a great experience with us. We’re disappointed to learn of your dissatisfaction, and regret we were unable to make your stay more enjoyable. I sent you a private message in hopes to gain more information on the location of your room, and discuss how we can improve. I can assure you and all future guests, if you’re not happy, we’re not happy, and we promise to take the necessary action steps to improve immediately.
Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunmore
1 review
1 helpful vote 1 helpful vote
“Weekend at Hershey”
4 of 5 stars Reviewed December 6, 2012

Hotel receptionist - Stacy was great! She was very friendly and has a warm attitude to all guests. Price per night was very reasonable and location was very near Hersheypark. Overall will come back again!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Best Western

Ask ROMEO C about BEST WESTERN Inn Hershey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn
1 review
5 of 5 stars Reviewed November 21, 2012

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Best Western

Ask TRACY Y about BEST WESTERN Inn Hershey
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Staten Island, New York
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Good Hotel,Near Attractions”
4 of 5 stars Reviewed October 23, 2012

I stayed here for a dog agility trial. The room was great, it was located on the outside,so getting luggage and dog items into the room was easy,since I could park right outside the door!!
Desk staff was very cordial and helpful. Room was clean and the bed comfy.
I never made it to the free breakfast :(
I did suggest they get more TV stations and was told the TV contract will be up in Dec. and they were adding more channels!!

Room Tip: If you want an outside room just ask!!
See more room tips
  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wopatwoman about BEST WESTERN Inn Hershey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Okay Stay near Park”
2 of 5 stars Reviewed October 19, 2012

Close to the Park and near restraunts. Its a great location, Great pool. Too many kida running around in the halls unattended. The front desk folks were super friendly and great! The hotel just got new renovations, so I was excited to stay there again, hoping for the best. I have stayed here before the renovations. Renovations make the room look great and up to date. The only thing that was not revovated was the beds! Awful old hard beds.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Inn Hershey

Also Known As:
Best Western Inn Hershey Hotel
Best Western Inn Hershey Hotel Hershey
Best Western Hotel Hershey
Best Western Hershey
Hershey Best Western
Address: Rte 422 and Sipe Ave, Hershey, PA 17033
Phone Number:
Region: United States > Pennsylvania > Hershey
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Hershey
Price Range: $$
Hotel Class:2.5 star (2.5*)
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