We stayed here December 30-1, I have a family of 6 so we booked their biggest room, payed in advance for better rate 124.95 + tax, I really was not concerned about paying in advance never had a problem with choice before, outside was not bad, but everything else was beyond awful. Staff tried to be helpful but hotel is in bad shape. I am from canada and have used choice hotels from canada to Florida . This is by far the worst hotel. First even though I prepaid for room and showed receipt, the owner/manager had not filled out computer form properly so employees did not know how to proceed. You walk into the hotel and there is a bad smell, Then first room given had smelly fluid filled sheets, and toilet was soiled, I won,t even mention the stains. And other stuff. Second room given was under repair, so I was given a third room. Let,s just say I accepted the dirty third room because we were tired from driving in. By the way did I mention I had to ask the maintenance guy for a plunger because I found the bathroom blocked in the third room.
Staff was helpful to the extent they could help. I read the positive reviews but cannot believe we are talking about the same hotel, the only thing i can think of is that rooms on main level are better it is really too bad because the location is great if you are going to hershey. I was not expecting 5 star hotel, just a clean one.
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- Also Known As:
- Quality Inn & Suites Hershey Hotel Hershey
- Quality Inn And Suites Hershey
- Quality Inn Hotel Hershey
- Quality Inn Hershey