My wife and I chose to eat at this restaurant for our anniversary, as we were going to be in town and I saw that it was the top rated restaurant on Tripadvisor and seemed to have a decent menu. We had reservations and were seated immediately. However, we waited for 15-20 minutes and we were never approached by a server. The last straw was when the party was seated at the table next to us and their drink order was taken within a minute. I guess they either forgot about us, or just did not like the look of us. I have not had to leave a restaurant in years for failure to be served, and we did not want to leave without telling someone - when my wife told the two women at the front desk, though, they could not have cared less, and did not even apologize or try to fix the situation. Fortunately there was an excellent restaurant two doors down that seated us promptly and had exceptional service.
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