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“Unfortunate experience” 1 of 5 stars
Review of Fenicci's Restaurant

Fenicci's Restaurant
102 W Chocolate Ave, Frnt, Hershey, PA 17033-1598
717-533-7159
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Ranked #7 of 72 Restaurants in Hershey
Price range: $7 - $22
Cuisines: American
More restaurant details
Restaurant details
Good for: Families with children, Romance, Bar scene, Large groups, Doing business, Local cuisine, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Delivery, Late Night, Dessert
Dining style: Casual Dining
Cross street: Linden Road
Description: Herhey's Oldest Free Standing Restaurant. A local favorite for 78 years. Featuring our Famous DeAngelis Spaghetti Sauces & our Famous Upside Down Pizza. Homemade, delicious Italian Dishes, featuring Seafoods, Steaks and Pasta. Full pub menu & sandwich selection. Full menu offered all day & late night.Full bar with entertainment on weekends. Home to the stars, after cast parties & celebrities from the Hershey Theatre. Conveniently located on Chocolate Avenue, directly across from the Hershey Story Museum.
USA
Senior Contributor
26 reviews 26 reviews
15 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
“Unfortunate experience”
1 of 5 stars Reviewed October 7, 2012

My wife and I chose to eat at this restaurant for our anniversary, as we were going to be in town and I saw that it was the top rated restaurant on Tripadvisor and seemed to have a decent menu. We had reservations and were seated immediately. However, we waited for 15-20 minutes and we were never approached by a server. The last straw was when the party was seated at the table next to us and their drink order was taken within a minute. I guess they either forgot about us, or just did not like the look of us. I have not had to leave a restaurant in years for failure to be served, and we did not want to leave without telling someone - when my wife told the two women at the front desk, though, they could not have cared less, and did not even apologize or try to fix the situation. Fortunately there was an excellent restaurant two doors down that seated us promptly and had exceptional service.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pguarno, Owner at Fenicci's Restaurant, responded to this review, October 8, 2012
It really is unfortunate, after you reading all of our positive reviews and having no one go up to your table for 20 minutes, dont you think that we made a mistake as something went wrong. Personally i would never wait more than 5 minutes for someone to say hi in a restaurant. Why would you wait so long and time it? All I can ask is please understand we are human and make mistakes and help us when we do, dont just sit there and get madder and madder because obviously you know that is not what we want. As far as the hostess at the door i am sure she was as dumbfounded as I was. I am sorry for your experience.
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
1 review
“Great place.”
5 of 5 stars Reviewed October 7, 2012 via mobile

Was here for a wedding rehearsal dinner. Kelly was an EXCELLENT server! Attentive, helpful, and polite. Would definitely go back!

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annville, Pennsylvania
Senior Contributor
45 reviews 45 reviews
18 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
“Good Service, Good Food”
4 of 5 stars Reviewed October 6, 2012

My wife and I have dined here twice. Both times we have had a great meal. The restaurant itself has a very quaint atmosphere. There is a lot of history behind this restaurant in this town. A reservation is recommended, but unless it is a busy night, you won't wait more than 10-15 min. The bar has a nice selection of major label and microbrews as well as several featured cocktails. Their "upside-down" pizza is one of their signature dishes.

  • Visited October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Awesome!!!”
5 of 5 stars Reviewed October 5, 2012 via mobile

Kelly was great!!! Love her. Oh yeah, food was awesome too. We will definitely be back the next time we are in Hershey.

    • 5 of 5 stars Value
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great Food, Great Value and Great Service”
5 of 5 stars Reviewed October 5, 2012 via mobile

We picked this restaurant after reading the various reviews in Trip Advisor. We had an excellent experience - we each ordered different things, i.e. a fish dish, a meat dish and a pasta dish and all were excellent. Our server Luis was perfect and made a terrific recommendation of a reasonably priced red wine

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