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“Great hotel with a pool, right next to museum” 5 of 5 stars
Review of SpringHill Suites Hershey

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SpringHill Suites Hershey
3.0 of 5 Hotel   |   115 Museum Drive, Hershey, PA 17033   |  
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Ranked #9 of 24 hotels in Hershey
Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Great hotel with a pool, right next to museum”
5 of 5 stars Reviewed April 27, 2013 via mobile

Great family vacation hotel. Kids loved the pool.
The continental breakfast, which was included in room price was hot oatmeal, cold cereal, yogurt, egg patties and sausages and French toast, muffins, bagels, English muffins, juice, tea, coffee.

The wallpaper in the bathroom was spectacular and I'm trying to find it online but am having no luck. There was a great duvet cover that I tried to buy on Marriott's store but it is no longed available. It was super cute - a waffle style sheet.

Staff was incredibly friendly.

I fully recommend!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review, June 17, 2013
Thank you fory our comments! We are very excited about our recent renovations and fresh NEW look!. While I'm not certain that you can secure the same wall vinyl, I do believe the "waffle" top sheet should be available online at Shop Marriott. It is a new product for SpringHill Suites by Marriott.

We hope you have a chance to come back again soon, possibly for HersheyPark in the Dark or Christmas Candylane! Lots of fun...not just in Summer!

CyndiLou Foster
Director of Sales
717-583-2222
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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200 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 14, 2013 via mobile

Stayed here 2 nights for a trip to the park. Construction seemed to be finished as far as we could tell. Hotel was clean and up to date looking. We had an accessible room on request. It worked well for us but no roll in shower if you need one. Breakfast was essentials only. Serve yourself. Nothing memorable. We didn't use the pool but we looked and it looked nice. But small. Staff was nice but not out of the way friendly like you would hope.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review, June 17, 2013
Thank you for your comments. We will make sure that we communicate both your positive comments as well as your concerns with our entire team. Our goal is to make certain when you return to our area, you allow us to be of service.

We hope you have a chance to come back again soon, possibly for HersheyPark in the Dark or Christmas Candylane! Lots of fun...not just in Summer!

CyndiLou Foster
Director of Sales
717-583-2222
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Charlotte, Florida
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 28, 2013

The renovation is not being handled well. The workers dominated the use of the one elevator taking equipment and supplies up and down to the second floor. I used the stairs several times to get to 3 because I could not use the elevator. The staff tried to accommodate the guests, but it was not enough.

The room (2 queen/sofabed) had a very poor layout. It was difficult to get around the beds there was very little closet space. The bathroom was a nightmare for the 4 members of our family. The quality of the bedding was low.

The breakfast was disappointing.

I'm sure things will improve when the renovation is done. For now, I'd stay away.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philadelphia area
Top Contributor
251 reviews 251 reviews
48 hotel reviews
Reviews in 125 cities Reviews in 125 cities
232 helpful votes 232 helpful votes
4 of 5 stars Reviewed March 21, 2013

Our family lives around Hershey so we've never stayed in a hotel before but needed one since a funeral made everything crowded. When checking in, they asked why and we told them for a funeral and they were very nice in giving us the bereavement rate. I didn't even know hotels did that.
Everything was in disarray because they are in the middle of renovations. We never entered through the lobby since they were working on it. Plywood is covering many things and the elevator had carpets covering the walls, probably to protect them from being banged by furniture. So it looked pretty crazy!
But our room was clean and we had three beds in our suite. We really needed that with four small children. And, I won't say the rate but it was a steal!
Its convenient to HersheyPark and the automobile museum is right next store. We've been to the Auto museum a few times and even I like it (I'm not into cars at all.)
They have breakfast included but we were meeting the rest of the family so we didn't partake.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evergreen, Colorado
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 9, 2013

The location is good, just down the street from Chocolate World. However, the hotel is undergoing renovations and the lobby and breakfast area are in a makeshift state of affairs. The room has a very strange set up which is inefficient and clumsy to walk around in. Overall it was just OK but would pick something different next time.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland, United States
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 25, 2013

My family of 2 adults/3 kids stayed here during spring break. Hershey Park was open with limited rides but with a reduced price. We love Spring Hill Suites since we got a 2 queen bed room with a pullout sofabed with a fridge/microwave which is perfect for our family. The hotel is recently built, close to Hershey Park, and the supermarket 1 mile away has discount tickets to the park. It was fun to see the Hershey Kiss Mobile parked outside the next door Car Museum. The hotel was sold out and packed with families but the management handled it well. The breakfast was crowded but good. I would definitely stay here again if I go to Hershey with kids.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scranton, Pennsylvania
Top Contributor
136 reviews 136 reviews
22 hotel reviews
Reviews in 50 cities Reviews in 50 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 3, 2013

Stayed here one night due to an event at the Hershey Arena. Standard- no frills hotel. Clean, comfortable, and QUITE. It's conveniently located about 2 miles North of Hershey Park and the Arena...so you're away from all the heavy traffic noise. Would definitely stay again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites Hershey

Address: 115 Museum Drive, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 24 hotels in Hershey
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Hershey 3*
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Also Known As:
Springhill Suites Hershey Hotel Hershey
Hershey Springhill Suites

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