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“Just OK” 3 of 5 stars
Review of SpringHill Suites Hershey

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SpringHill Suites Hershey
3.0 of 5 Hotel   |   115 Museum Drive, Hershey, PA 17033   |  
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Ranked #9 of 24 Hotels in Hershey
Certificate of Excellence 2014
Anywhere
Top Contributor
65 reviews 65 reviews
39 hotel reviews
Reviews in 37 cities Reviews in 37 cities
37 helpful votes 37 helpful votes
“Just OK”
3 of 5 stars Reviewed December 31, 2012

We stayed here one night to go to Hershey Park Candy Lane and found it to be a little worn. The package we booked for $159/night included a studio suite, a half pound Hershey Bar, two admission tickets to Hershey Park"s Candy Lane, and a parking pass.

The staff here was friendly and courteous. The room was large but felt somewhat cramped with two beds. The bathroom ws basic but clean. The beds were quite uncomfortable and could definitley use new mattresses. Each room does have a nice new LG flat panel television but the TV signal provided was not HD so the picture quality was poor. The location is ideal as it less than three miles from the entrance to the park. A basic complimentary breakfast and internet service are provided but we did not partake in either. While in the area during the summer I would recommend staying a bit further from the park as the in season $300+/night price just isn't worth it at this property.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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235 reviews from our community

Traveler rating
    66
    105
    46
    11
    7
See reviews for
131
28
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Philadelphia, PA
Top Contributor
252 reviews 252 reviews
85 hotel reviews
Reviews in 99 cities Reviews in 99 cities
189 helpful votes 189 helpful votes
3 of 5 stars Reviewed December 12, 2012

This hotel is fine. It would be nice it there were some of the newer Marriott Upgrades that many of the other Spring Hill Suits have. The hotel is good and people re friendly. Hershey is 2 miles from the front door of this hotel to the Front of Chocolate World so that is perfect. This hotel is right next to one of the best car museums on the east coast, make sure to go there is you are interested in cars at all or have a young son that like to push Matchbox cars around.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Md
Top Contributor
78 reviews 78 reviews
21 hotel reviews
Reviews in 43 cities Reviews in 43 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 7, 2012

We booked a room but didn't get to stay as they were overbooked. They offered us a free night at a nearby residence inn so we took it.they still gave us the big candy bar so we were happy all around. Next to an antique car museum.

Stayed October 2012, traveled with family
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Lewisburg, West Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 17, 2012

I picked this hotel for our two-night Hershey visit last weekend because it looked like it was close to the park and because I would get Marriott reward points. Big mistake. I should have paid the extra $150 for Hotel Hershey. Or really anyplace else. The place looks like a really old, tiny Hampton Inn on the outside. That was the first bad sign. But then the elevator (only ONE and hopelessly slow) and the rooms... ut oh! the "suite" was only one skinny room with one tv between the small, plastic, uncomfortable couch and the two queen beds, so that you really couldn't see the tv from either space. The room was dark, even when we turned on all of the (flourescent) lights. The air conditioning unit was inches ... no, centimeters, away from one of the beds. So my husband froze whie I was warm-ish all night. The place was clean, I guess. How could I tell with the dark navy carpet and the dim, haunted-house lights? I guess maybe the little refridgerator worked; I had to turn it off because it was working so loudly. We skipped the breakfast. And then there's that sad indoor pool, which you must pass to get to the ONE elevator. The one positive thing I can say is that all of the front desk staff with whom I had contact were very friendly and helpful. Parking WAS convenient. And all I wanted to do the whole time I was there was run to my car, get in, drive off, and never come back.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed September 2, 2012

SpringHill Suites was a perfect place to stay with kids to enjoy Hershey Park, The location was very convenient to the park as well as nearby restaurants and shopping for last minute items. The rooms easily accommodated a family. The free breakfast was decent, the fitness center and pool were nice enough, the rooms were clean and the staff was friendly and helpful. We were part of a group of three families that stayed for a weekend and we all agreed we would stay here again next time we come.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2012

while it is true that the rates are on the high side and the breakfast selection could be better and they tend to run out of food very quickly til they fill it up again, the coffee was very good which is a must, the staff was very nice and the suite i was in was very clean and comfortable which was very important to me. i would stay there again if i returned to hershey in the future.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freehold, New Jersey
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 29, 2012

I recently stayed at this hotel with my wife and three daughters. It was roughly $100 less than "The Lodge" at Hershey Park and one room can accomodate 5 people. The hotel room was clean and comfortable, but like others, all the public areas have a HEAVY chlorine smell. The pool area is pretty run down (stained floors, generally old feel) which is too bad as that is one of may kids' favorite parts of hotel stays. The pool was super chlorinated and the air began to irritate our eyes after about 15 minutes in the pool area. While it was not an inexpensive hotel by any means for what you get, it is certainly a better value than the two hotels associated with the actual park, and can accomodate 5 in a single room. The staff was very helpful and accomodating with extra towels in our room and at the pool. I would stay here again.

Room Tip: We stayed on the 3rd floor and the chlorine smell in the hallway was not too bad.
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Hershey

Address: 115 Museum Drive, Hershey, PA 17033
Location: United States > Pennsylvania > Hershey
Amenities:
Free Breakfast Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Hershey
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Hershey 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Hershey Hotel Hershey
Hershey Springhill Suites

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