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“Convenient place to stay in Hershey” 4 of 5 stars
Review of Hampton Inn & Suites Hershey

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Hampton Inn & Suites Hershey
2.5 of 5 Hotel   |   749 East Chocolate Avenue, Hershey, PA 17033   |  
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Ranked #8 of 24 Hotels in Hershey
Glastonbury, United States
1 review
1 helpful vote 1 helpful vote
“Convenient place to stay in Hershey”
4 of 5 stars Reviewed July 11, 2013

Hampton Inn was a very convenient place to stay for our Hershey PA vacation. It was only a couple of miles away from Hershey Park and not far off main roads leading to Lancaster. The hotel staff was very friendly and it was a nice convenience to have a warm complimentary breakfast each morning.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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502 reviews from our community

Traveler rating
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    65
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281
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Cabo Rojo, Puerto Rico
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 10, 2013

I stayed for 3 night to see the One Direction Concert and visit the Hershey Park. I thought that the hotel was waking distance but you need to drive a littler. The breakfast is the best thing of the hotel. They have a very good restaurant nearby named Hershey Pantry.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keller, Tx
Top Contributor
57 reviews 57 reviews
4 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 9, 2013 via mobile

So glad this place a coin operated washer and dryer. We really needed it after our 10 day road trip. All the workers were nice and bathrooms were larger than expected. Kind of further out from other hotels, but still close to Hershey Factory. No shuttle or anything, but parking is free at Chocolate World. Kids loved breakfast variety

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangor
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 8, 2013

My family has been staying here when we visit Hershey for the past 8 years. It's an affordable, nice place to stay in this area. They offer package deals and have a nice complimentary breakfast. As part of the Hilton family if you're an Honors member you can use points to stay for free. The efficiency suites are very nice and accommodate families with small children very well.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 7, 2013

Elevator was out of service for one of my two day stay. Top floor and 91 degree days does not make for a fun walk up the stairwell. Old rooms with vague musty smell. Dated fixtures and wallpaper/carpets. Bed and sheets were comfortable so there is that as a positive. If I hadn't spent a few nights earlier in the week for much less money I may have rated this higher, but for what I was charged I'd expect much more.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 7, 2013

I stayed this past weekend for two nights to attend a concert at the Hershey Stadium. Normally, when in Hershey, I either stay at the Hershey Lodge or the Hershey Hotel. Both of those hotels were much better than this one. We checked in after five so the room was ready. The room was a standard Queen room but it was very small and the bathroom looked worn. The wallpaper was peeling in a few places. The hotel advertised that there was food available in the pantry to be cooked in the microwave that was available in the room. However, there were only a few cans of tuna and two cans of ravioli when we arrived. There were some frozen items but the selection and number available was limited. The best thing about the room was the oversized refrigerator. After spending a long day at Hershey Park, we arrived back at the hotel at 4:00 to shower and get ready to go to the concert. Our room had not been cleaned. The housekeeping staff did promise to come in right away and clean it but at that point four of us had to take showers. I think it is inexcusable that the room was not cleaned at 4:00. There were two elevators in the hotel that were at opposite ends of the hotel. Each time I needed the elevator (the one by the indoor pool) I had to wait for several minutes. By the end of my first day, it was out of order. Happily the second elevator was running but that also broke down on the second day. The indoor pool could have used a little sprucing up and the water fountain at the indoor pool was filthy. The best thing about this hotel was the breakfast, which was tasty and plentiful. Also, there is a very nice restaurant across the parking lot. I will not be staying in this hotel again..

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lena G, Director of Sales at Hampton Inn & Suites Hershey, responded to this review, September 10, 2013
Dear Guest,

Let me start off with thanking you for taking time to right a review about your stay in July. Next let me apologize for the delay in getting back to you.

In addition to the delay in my response, I am so sorry for the condition of your sleeping room. You might be pleased to know that we just hired an Executive Housekeeper; he will use your comments for future trainings on how to improve our guest experience. The malfunctioning of the elevator was reported and since been fixed.

I am pleased to say that in January of 2014 we are renovating all of our guest rooms. Should your travels bring you this way again I do hope you will give us another opportunity to redeem ourselves. Feel free to contact me directly, I will be happy to assist you with your accommodations.

Lena Goodley, CMP
Area Director of Sales
Hampton Inn & Suites Hershey
Lena.goodley@hhmlp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 5, 2013 via mobile

The staff was super helpful and accommodating. The location was great...so close to Hershey Park and the Hershey Museum. Right next door to the Hershey Pantry which was highly recommended and was super delicious. We were happy with most of the accommodations! The front desk staff was super nice and and we were impressed with the staff. The only two things we didn't like we're the large amount of flies and mosquitoes (not in my room but we literally had to run in and out of the room so as not to let a bug in!) The second thing was the pool. It smelled like a chlorine party in their and way too many chemicals. On the good side, we thought the room was clean, the breakfast was good and the kids loved the nice touch of the Hershey's kisses at night!! Would visit again!

Stayed June 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Hershey

Address: 749 East Chocolate Avenue, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hershey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Hershey 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hampton Inn & Suites Hershey Hotel Hershey
Hampton Inn And Suites Hershey
Hampton Inn Hotel Hershey
Hampton Inn Hershey
Hershey Hampton Inn
Suites Hershey

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