I checked into this hotel as part of a large group (probably taking up 1/3 of the hotel at least!!). Upon entering my FIRST room, I was hit by the strong smell of sewage. Yes. My room smelled like a septic tank. Not an exaggeration.
When I asked the front desk if they could move me, they looked at me like I was crazy, and they curtly slapped a new key on the desk. This room smelled much cleaner, but upon waking up the next morning, I found 2 huge bug bites on my arm. They looked like spider bites to me, which can happen anywhere, so I decided to give them the benefit of the doubt. No biggie. Until I found out that 2 other members of my group had bites as well, and one of our company members who brought dogs found that after one night, they were covered in fleas.
I got to my second room to find Chinese takeout wrappers behind my bed, and a strange white plaster-like substance on my mattress (which
I woke up the 2nd morning with bites ALL OVER my ankle, arm, and both hands, and decided to move rooms one more time. When I spoke with the front desk, I was talked to like it was my fault I'd been bitten. The woman looked at me like I was speaking Martian, and finally, when I wouldn't let up, the manager came out and gave me a new room key. At this point, after coworkers had found spiders, fleas--I think one even found a worm--in their beds, a number of us checked out and moved to another hotel (Country Inn & Suites....HIGHLY RECOMMEND it!!).
The kicker, for me, was that as we were packing up the cars to drive to our new hotel, the housekeeping staff was gathered outside in the parking lot, talking very pointedly whenever I or my colleagues walked by, about how it's not their fault they have bugs, and that other hotels have them, too. One even went so far as to suggest that we brought the bugs in to THEM!
Unless you like being eaten alive by bugs, smelling raw sewage, and dealing with incompetent management and staff, DO NOT STAY HERE!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.