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“Chocolate Filled Winter Wonderland” 5 of 5 stars
Review of The Hotel Hershey

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The Hotel Hershey
100 Hotel Road, Hershey, PA 17033   |  
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Ranked #1 of 24 Hotels in Hershey
GreenLeadersGold level
West Chester, Pennsylvania
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
“Chocolate Filled Winter Wonderland”
5 of 5 stars Reviewed January 9, 2014

An elegant venue with all the details attended to from room amenities, to the gracious and welcoming staff, to the fabulous shops, to the Circular Restaurant and the parting sea salt caramels that take you back to Milton Hershey's first business venture, to the fountain lobby, and to the spa. This is a must visit to purposefully pamper yourself. This off-season winter visit made the ambience even more cozy and classic than I remember.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,284 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (285)
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English first
State College, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 8, 2014

The Hotel Hershey is classic elegance at its best. The rooms are lovely, the spa is both relaxing and rejuvenating. The temporary exercise facilities were adequate and, no doubt, the new gym under construction will be in keeping with expectations when opened later this year. The breakfast buffet offers a wide array of healthy options. Dinner in the Circular Room was delicious. The Hotel shops have a bit of everything and outlets are within a mile of the hotel.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry Hill, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 7, 2014

We have stayed at the Hershey Hotel many times. The experience is always excellent. We have stayed in the summer and for New Year's, and always with our young children. Put simply- there is no better hotel in the area. Try it, and see for yourself.

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Virginia
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 7, 2014

We had a girls getaway at Hotel Hershey Spa and it was spectacular! The town of Hershey is always lovely with good restaurants, nice shopping, and special Hershey attractions. The spa is expensive but the staff is spectacular! They each went out of their way to make our day special and to make us feel pampered. The services were very well done, staff demeanor was very professional, competent and personable. We relaxed, we laughed, we ate and drank, and we shared not only a wonderful time but a special day full of memories and moments to treasure. Well worth the indulgence for at least a facial at this first class spa facility.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exton, Pennsylvania
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 7, 2014

Fantastic stay in the king cottage.Cottage fireplace is great to curl up with a book next to. Spa visit was filled with friendly staff, cocoa treatments are amazing. I would recommend this hotel to everyone!

Room Tip: Choose one of the King Cottages they are private and relaxing!
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
56 reviews 56 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 4, 2014

We had the pleasure of staying two nights right before Christmas and had a marvelous time! Staff was exceptional, Candylane at night made us feel like little kids as we visited reindeer and enjoyed the lights in the park via the sky ride. We enjoyed the Hershey museum (where once again the staff went out of their way to answer questions for my history-loving husband.) We took the trolley ride through town and sang Christmas Carols. We were pleasantly surprised at the number of adult couples in the crowd and the staff seemed to go out of their way to corral crying kids in a separate section of the dining room. Two constructive thoughts: 1) we thought the "Sweet light" show was nice but a bit overrated and expensive and 2)the adult pool hour really should be extended until 9:30 am instead of 8:00 am. Several older gentlemen wanted to swim laps and parents seemed unable to keep their little kids from floating over in the swim lanes of the large pool.

Room Tip: This is a historic property. The walls between rooms are very thin and hallways, doors and elevators...
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Salisbury, Indiana, United States
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 3, 2014

I only visited the spa at the Hotel Hershey, but it was an excellent experience! I've been to several spas on vacations and found the view and grounds one of the best! We received comfy robes and sandals upon our arrival. My mom and I had scheduled the Hershey Kiss package, which started with a rain shower. I really didn't know what to expect, as I'd never had this treatment. There was an attendant with a hose that massaged you with high pressure water. It took some time to get used to, but felt great on my legs! Not a fan of the prickle on my back and shoulders, but the attendant was very accommodating of my request to lighten the pressure on that area. I liked having the same attendant throughout the day, for each treatment. Next, I had a soak which was similar to what I'd experienced before. The water was very relaxing. My sugar scrub was great! It was kind of strange to be rinsed right on the table, but I felt very comfortable, and my privacy was always taken into consideration! The massage was wonderful, of course I never wanted it to end! We loved the products so much, we purchased the body whip and lotion on the way out!

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hotel Hershey

Address: 100 Hotel Road, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hershey
#1 Green Hotel in Hershey
#1 Business Hotel in Hershey
#1 Romantic Hotel in Hershey
Price Range (Based on Average Rates): $$$
Number of rooms: 276
Official Description (provided by the hotel):
A luxury resort with charming accommodations. ... more   less 
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Also Known As:
Resort Hershey

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