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“Yummy Stay” 5 of 5 stars
Review of The Hotel Hershey

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The Hotel Hershey
100 Hotel Road, Hershey, PA 17033   |  
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Ranked #1 of 24 Hotels in Hershey
GreenLeadersGold level
Leesburg, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Yummy Stay”
5 of 5 stars Reviewed November 25, 2013

Great hotel, staff is very friendly and attentive. Offered lots of information about the property as well as the surrounding area. Hotel is beautiful and very well maintained. The staff did everything they could to make our trip relaxing and stress free. While I didn't use the spa services on this trip, I have in the past and HIGHLY recommend them. Food is excellent and wait staff, again, very attentive and friendly.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HersheyResorts, General Manager at The Hotel Hershey, responded to this review, December 6, 2013
Dear Melinda G,

Thank you for your comments regarding your stay at The Hotel Hershey. I am pleased to hear that our staff was very attentive and friendly, and that you enjoyed your visit.

We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,212 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
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English first
Winter Haven, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 22, 2013

Beautiful hotel and better than excellent customer service! The room was beautiful and spacious, had a corner room, two queen beds. Dinner at Trevi 5 was delicious and breakfast in the Circular was also good. Do not miss the chocolate martinis in the Iberian Lounge. Did not partake of the Spa services as I am not really a "Spa" person, but on my next visit, that may change. The staff at the hotel Hershey was unbelievable! Kind, courteous, friendly. Everyone there seemed to really LOVE their jobs!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 20, 2013

We spend a weekend there at Christmas and also on Father's Day every year. Wonderful resort!
Pros: Gorgeous hotel, pleasant employees, wide range of shops, relaxing and serene spa, huge outdoor pools, etc, etc,
Cons: Rooms are getting a bit dated, but are still extremely clean. Need more pool chairs.
Don't miss the Santa breakfast!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hummelstown, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2013

My husband and I celebrated our 20th wedding anniversary by spending the day at the spa. We both had cocoa pedicures and cocoa massages. Everyone was very professional and friendly. We had lunch in the Oasis were the food is always very fresh. Dinner was the best in the newly remodeled Circular dining room. The food was excellent and service was exceptional.

Room Tip: higher floors have a lovely view of the complex.
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Green Features: The hotel practices "green", but not overly pushy. There are simple reminder cards in the rooms.
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2013

For a wonderful and exclusive treat...visit this hotel and spa. It is beautiful, comfortable, and the staff is awesome. ( not stuffy). Several fine-dining rooms to choose from. The grounds are gorgeous. Summertime is flowering gardens, Christmas is the most beautiful at the hotel, they go wonderfully overboard with the decorations, puts you in the spirit. The most fascinating Xmas light show (takes 45 mins to go thru it) should not be missed. The SPA is top rated, 5 star. So many choices, treated like a queen, and the staff is so friendly you are relaxed right away. You have to try the whole experience.

Room Tip: If you are using a room for more than 2 people, ask for a room with a larger bathroom.
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hershey, Pennsylvania
1 review
5 of 5 stars Reviewed November 14, 2013

Thank you Leon Lambert, Hotel Group Reservations Manager, for providing us with an amazing service for our corporate room block over Nov 14 - Nov 17. I appreicate your flexibility in all of our last minute changes - there were a lot!

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HersheyResorts, General Manager at The Hotel Hershey, responded to this review, November 22, 2013
Dear empeda,

Thank you for kind remarks about Leon Lambert. I will be sure to share your post with him.

We look forward to your next visit to The Hotel Hershey.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Marsh, Maryland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

I just returned from a stay at the hotel Hershey. I had treated my mother and sister in law to the spa. We had a wonderful time exploring the hotel. We did get lost a number of times, but it was fun. From the minute we pulled up to the minute we left was wonderful. We arrived on Friday about 10:30 and our room was ready about 11:15. The spa was wonderful! It seemed a little overpriced but when you take in to account the atmosphere, service, rooms to relax in and the drinks and snacks it was well worth it!! We weren't real pleased with the manicure but the pedicure was awesome!! Everyone there treats you like a queen!!! We had drinks at the Circular Restaurant and then dinner at the Harvest. Both were wonderful. I had printed off a coupon I received in my email for my birthday and got my dinner for free!! The room was very nice! We stayed on the 8th floor. Nice view of the back of the hotel! Wonderful stay! We will go back for sure!! Visited the outlets all day Saturday and got a lot of xmas shopping done!!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HersheyResorts, General Manager at The Hotel Hershey, responded to this review, November 20, 2013
Dear Nikki M,

Thank you for sharing your recent experience at The Hotel Hershey Hershey. I am glad to hear that you enjoyed your Spa Weekend at The Hotel Hershey.

We look forward to welcoming you back on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel Hershey

Address: 100 Hotel Road, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hershey
#1 Family Hotel in Hershey
#1 Romantic Hotel in Hershey
#1 Business Hotel in Hershey
Price Range (Based on Average Rates): $$$
Number of rooms: 276
Official Description (provided by the hotel):
A luxury resort with charming accommodations. ... more   less 
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Also Known As:
Resort Hershey

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