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“Top Notch” 5 of 5 stars
Review of The Hotel Hershey

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The Hotel Hershey
100 Hotel Road, Hershey, PA 17033   |  
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Hotel amenities
Special Offer
Kids Stay Play & Eat FREE
Ranked #1 of 24 Hotels in Hershey
Certificate of Excellence
GreenLeadersGold level
Reston, Virginia
1 review
“Top Notch”
5 of 5 stars Reviewed September 30, 2013

I brought my daughter and daughter in law here for a girl's weekend, prior to my daughter's upcoming wedding. We had a blast. Started the weekend w/ the historical SEGWAY tour of the hotel grounds. Very informative and a fun experience. The instructors, age 73 and 80+ were great. Don't be afraid to try it. There is plenty to do, or nothing to do but relax, you pick it. The SPA is an experience you shouldn't miss. Muffins, hot Cocoa (REAL!!), fruit and of course chocolate pre/post spa treatment.
Don't miss the dining experience of the circle dining room. Lovely breakfast buffet.
This is a top notch hotel, don't miss an opportunity to stay here.

Room Tip: I chose a room facing the rear garden area.. Very lovely and would see hot air balloons taking off...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HersheyResorts, General Manager at The Hotel Hershey, responded to this review, October 3, 2013
Dear Rita J,

Thank you for taking the time to share your experience during your recent "girls' weekend" at The Hotel Hershey. I am glad to hear that you enjoyed your Segway Tour, as well as your experience in the Spa, and The Circular.

I look forward to welcoming you back for another visit to The Hotel Hershey.
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1,424 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 26, 2013

Spent a nice fall weekend there. My only complaint is that the shuttle from the hotel to the park does not run often enough. In fact, there should be two shuttles and maybe even a private entrance for the shuttle. Instead, you are grouped with all of the other traffic going into the park. The shuttle does drop you right at the entrance however. As far as the park. This was by far the cleanest amusement park I have ever been to.

The bfast at the hotel on Sunday morning it awesome and definitely take advantage of getting into the park 1 hour earlier than the general public.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 25, 2013

I stay at the Hotel Hershey when I am in PA with work. The lobby is fantastic with stained glass ceilings, you get a chocolate bar with your check in and on your pillow every night. The rooms are great; the beds are so plush and comfy. The restaurant has recently been refurbished and is lovely but a bit overpriced foodwise, especially in the evenings ; still there are cars to take you to Hershey town and maybe even Harrisburg is you are nice to the drivers.
A few bits are looking a bit tired like the elevators, hallways and the gym but the rooms more than make up for that and the grounds are stunning.

Green Features: they are pretty eco savvy with the towel and linen changing policy which you can opt in or out of,
  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HersheyResorts, General Manager at The Hotel Hershey, responded to this review, September 27, 2013
Dear Paul O,

Thank you for taking the time to share your experience at The Hotel Hershey.

I am glad to hear that you choose to stay at the Hotel when you are in the area for business, and that you find the hotel rooms to be comfortable.

The Hotel undertakes construction projects on a regular basis, and our current project is building a new Fitness Center and upgrading our Indoor Pool for you to enjoy during your future visits to Hershey.

Thank you again, and we look forward to welcoming you back in the near future.
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Franklin Lakes, New Jersey
Top Contributor
57 reviews 57 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 25, 2013

Spent a weekend at the Hershey Hotel for a family wedding. Have been to the hotel on past occasions, but not in last few years. Hotel management and services are as good as ever. Main dining room food quality much poorer than in past. management needs to take hold of the kitchen, return it to past levels.

Stayed September 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
115 reviews 115 reviews
74 hotel reviews
Reviews in 76 cities Reviews in 76 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed September 22, 2013

Starting with the valets, front desk staff and amazing concierge, Nefertiti, our stay could not have been better. Our King room was on the small side, but very well appointed with a comfortable bed. Chocolate at turndown nightly, of course! Everyone at the hotel seemed proud to be there, and empowered to make sure we had a great guest experience.

The constant references to Hershey history were self serving, interesting the first time, but not for the 3rd or 4th time. Milton Hershey's face is plastered all over the hotel. Great success story, we get it.

Note: Frequent groups can overtake venues like the pool, restaurants, golf, etc., so be sure to call before you go. We were surprised how busy it was in September. We were also VERY surprised that the theme park was only operating on weekends.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BALTIMORE
Top Contributor
130 reviews 130 reviews
27 hotel reviews
Reviews in 46 cities Reviews in 46 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed September 20, 2013

Can't praise enough! From the extremely pleasant young man who checked us in to the equally pleasant young woman who checked us out, everything was excellent. Service was outstanding. We enjoyed the walking trails and the beautiful hotel decoration and gardens. Breakfast buffet very good. Front desk welcome set the tone for a most enjoyable stay. (We could hear a little hallway noise and rumblings from the water pipes, but nothing that even slightly impaired our enjoyment of the stay.)

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 18, 2013

Recently went to hotel Hershey for three nights. The place was beautiful and clean. The grounds where amazing, the hotel spotless . The room was comfortable a little on the small side, but spotless and nice. The hotel has a shuttle bus that takes you to Hershey park and other Hershey attraction . It's well worth it , you get in the park right away no car line and parking fee. Buses run from 8am to 11pm. They run every half hour. The hotel has a great outdoor swimming pool and water tube slides for kids. There is also an indoor pool open late .There are restaurants on the grounds walking distance for easy dinning.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HersheyResorts, General Manager at The Hotel Hershey, responded to this review, September 26, 2013
Dear John G,

Thank you for taking the time to share your experience at The Hotel Hershey. I am glad to hear that you enjoyed the grounds, especially the outdoor pool area.

We hope to welcome you back to The Hotel Hershey during your next visit to Hershey.
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Additional Information about The Hotel Hershey

Address: 100 Hotel Road, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Hershey
#1 Green Hotel in Hershey
#1 Business Hotel in Hershey
#1 Family Hotel in Hershey
#2 Best Value Hotel in Hershey
Price Range (Based on Average Rates): $$$
Number of rooms: 276
Official Description (provided by the hotel):
A luxury resort with charming accommodations. ... more   less 
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Also Known As:
Resort Hershey

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