this was my 3rd visit to the Hotel Hershey in 3 years. it keeps getting better & better. stayed in the woodside cottages again, every amenity thought of for you! got a huge gift basket this time, filled with giant sizes of hershey's bestsellers! at checkin, the clerk, lauren, remembered me from last year, also remembered that i was travelling from overseas & told me she had put aside a small room for me to rest in, until my cottage was available. i was blown away by this! tried 2 new spa treatments, hydrating body wrap & a different facial. both were great!