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“Great for Work or Play” 5 of 5 stars
Review of The Hotel Hershey

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The Hotel Hershey
100 Hotel Road, Hershey, PA 17033   |  
Hotel amenities
Ranked #1 of 24 hotels in Hershey
GreenLeadersGold level
Exton, P
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great for Work or Play”
5 of 5 stars Reviewed April 29, 2013

The Hotel Hershey is an amazing facility. I come here every year for a business meeting and could not be more pleased with the facility, the staff, and the exceptional service. Hershey is a great place to bring the entire family and just relax, or take in all the area attractions. The meeting facilities work out great for our organization and we never have any issues with the coordination of activities.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
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English first
Chicago, IL
Top Contributor
54 reviews 54 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 28, 2013

We only planned to spend one night in Hershey, and I wish we had stayed longer, just for the hotel! It is a lovely property with great service - from the valets to the front desk and spa staff. Everytime you turn around someone is handing you chocolate. We enjoyed two of the restaurants (Trevi and the Circular), spent several very relaxing hours in the spa, and took advantage of free entry into the Hershey Gardens for hotel guests. Our room was very comfortable and clean, the bathroom was a nice size and well laid out, and the public spaces in the hotel were really beautiful. The hotel is easy to find, and it offers all the services you expect from a great hotel (wifi, free valet parking, large selection of television choices, etc.). We didn't have time for the pool or health center, but both were large and looked very inviting.

Room Tip: Some rooms are a great distance from the lobby. If walking is an issue, ask to be near the main lob...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2013

I loved every second. It was the most relaxing time I had in as long as I could remember. The room was spotless and had everything you could need. We had an OK view but I wasn't there for that so it didn't bother me. Pools were wonderful as was the Jacuzzi. Personnel was wonderful....every single person I spoke to (and I talk to everyone!) was wonderful. Everyone was amazing and the Spa (though priced to be exclusive) is worth every penny. It was just everything you could want! :)

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Allentown, Pennsylvania
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 27, 2013

The service at the Hotel Hershey beckons back to the 1930's when it was built. Everyone on staff from the matre'D in the restaurant, to the front desk clerks, concierge, the room maids, the doormen and the retail shop clerks were extremely friendly, helpful and accomodating without being overbearing. The room was excellent, well appointed, and very neat and clean. The hotel is quite expensive, but reflects the elegance and pampering that you experience.

Room Tip: The west wing of the hotel is a newer addition and seems to have a little more room.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dumfries, Virginia
Top Contributor
67 reviews 67 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 26, 2013

A friend and I needed a girls' weekend away from the husbands, so we decided to indulge in the Hotel Hershey. What a great choice! Even though we visited during the "slow" season, the hotel was fully booked, but we were lucky enough to get a cottage room, which was wonderfully appointed with two queen sized beds, a spacious closet, and a huge bathroom with double sinks, deep soaking tub, large shower, and a watercloset. The beds were comfy, the room was impeccably clean, and service was exceptional. My only (and very minor) complaint about the room was an insufficiency of waste baskets. I'm a pretty neat person and prefer to throw away my trash and to have only one waste basket was inconvenient. It was a bit disconcerting to need to drive from one place to another, but we quickly adjusted. The grounds are HUGE and have many activities to choose.

Room Tip: Rooms in the hotel proper are probably more convenient and less expensive. However, the cottage roo...
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Allentown, PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 25, 2013

We spent one night on 4/20/13 for our babymoon. It was a splurge of luxury and well worth it. We stayed in a standard room and it was on the expensive side, but the extras were nice. The room was nice and very clean. Great view overlooking the town/park. Bed was comfortable and bathroom was clean.
We got the Breakaway package which included your meals. I would recommend this because the restaurants on sight are expensive. The package for meals includes everything except alcohol. I recommend if you have a specific restaurant in mind to eat a meal, call a few days earlier to make a reservation. We called the day of and were told the earliest open table was at 9:30. For a wife 35 weeks pregnant, we could not wait that late! Luckily we walked in to see if a table would open and they gladly accomodated us! We chose Trevi 5 for dinner. The food was excellent!
For breakfast we chose the Circular buffet. It was delicious!! Again a little expensive for breakfast, but with the package it was included.
My wife also had a pre-natal massage at the spa. She loved it!!! She would recommend it for any pregnant women interested.
Overall it was a great trip and we also went to Hershey's Chocolate World. We live locally and have been here numerous times, so HersheyPark was not a big deal on this trip. The outlets are a nice place to do some shopping.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Media, Pennsylvania
1 review
5 of 5 stars Reviewed April 23, 2013

The hotel offers excellence without stuffiness. Everyone from the wait staff at the Circular to the doormen made us feel welcome and comfortable. My wife loved the spa. This was an oustanding weekend away.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Hotel Hershey

Also Known As:
Resort Hershey
Address: 100 Hotel Road, Hershey, PA 17033
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hershey
#1 Family Hotel in Hershey
#1 Green Hotel in Hershey
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
A luxury resort with charming accommodations. ... more   less 
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