This is the place to stay if you are visiting Hershey. It's elegant, yet comfortable, and the service is outstanding. My family and I were impressed by how well trained and courteous the staff was, and the brunch we enjoyed in the courtyard was delicious. Our queen room, in a more modern section of the hotel, was comfortable and quiet. We visited at a particularly busy time of the year, just after Christmas, so there were many families enjoying the hotel. The noise level in the hallways and lobby were sometimes a bit off putting, but we could always escape to our room for some quiet - and enjoy a Hershey bar, compliments of the hotel.