Spent two evenings at Hotel Hershey as part of a professional group. All staff were friendly and helpful; both restaurants had well-prepared food with excellent choices for dinner, and the breakfast and lunch buffets included a large variety of food, all excellent. The chocolate bread pudding and sauce are a must at the buffets, as are the individual sticky buns at breakfast. Don't miss the sticky buns. I've been enjoying sticky buns all my long life, and these are the best ever, rivalling the ones I used to make! There is also plenty of protein to be had as well. Stayed at the end of January so could not enjoy the gardens and outdoor activities, but the indoor pool was appreciated.