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“Beautiful Hotel and Grounds...” 4 of 5 stars
Review of The Hotel Hershey

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The Hotel Hershey
100 Hotel Road, Hershey, PA 17033   |  
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Ranked #1 of 24 Hotels in Hershey
GreenLeadersGold level
Jackson, NJ
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Beautiful Hotel and Grounds...”
4 of 5 stars Reviewed January 17, 2013

We stayed at the Hershey Hotel in July, 2012 with another family.

The grounds and Hotel itself are beautiful, and there are several local places to visit and things to do.

There is a large walk-in outdoor pool which the kids loved and an infinity pool which is beautiful (adults only). The only negative incident is when we ordered food at the pool. One of the kid's hotdog rolls had a large (hard to miss) spot of green fungus growing on it. When we told the staff, they apologized and took back the hotdog, but with an attitude (like we were disturbing them). Normally this could have been easily over-looked as these things do happen, but for the price we paid to stay and eat here we just didn't expect to be made to feel bad for returning a fungus riddled hotdog.

Otherwise the room was clean, the beds were comfortable, a/c worked well (which in July was important.) Although the other family would not return because of the incident noted above, we might give it another try should we return to the area.

Room Tip: We stayed in a room near the spa, which had a parking lot very close by which was important for us b...
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,319 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (298)
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English first
Seaford, New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 16, 2013

I recently stayed in an adjoining room at the Hershey Hotel. The hotel is amazing. The rooms are beautiful definitely first class. They have turn down service at night which means that your room gets cleaned twice a day. Valet parking and bell service. We stayed the week after Christmas and there are so many activities for the kids. They had a skating rink and an indoor pool and activities all day long. It was pricey, but definitely worth the money. I stayed at the lodge last year, but this is so much better than that.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Huntingdon Valley, Pennsylvania
1 review
5 of 5 stars Reviewed January 15, 2013

Very nice stay! The hotel is always very clean, the restaurants are very good and the staff are the best. We look forward to our arrival every time. Very relaxing atmosphere after a long day of running around the parks. I highly recommend the Hotel Hershey to anyone with our without children.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hershey, PA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2013

My family and I rented a cottage (includes 4 bedrooms and a great room) for a family gathering in January. Everybody LOVED it! The facilities are top-notch, and with the great room connecting all of the rooms, we could all gather in a common area for fun and games! We spent time at the pool in the hotel, and everyone enjoyed winning delicious prizes at Chocolate Bingo! On Sunday morning we took a long walk on the trail around the hotel. The staff was friendly and very accommodating. I'm sure we'll do this again!

Room Tip: The Cottages were built behind the Hotel and we loved being there. You can use all of the hotel ame...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 13, 2013

Stayed here with my family for two nights for Christmas. Everything was wonderful. The grounds and hotel are breathtaking. We stayed in a suite since we are a family of five and it was beautiful. While I agree that the rooms are not huge, it was perfect size for us, clean and well appointed. It has an old world charm to it. So many nice little touches such as chocolate everywhere, turndown service where they even leave nice music on in the room for you. Upon checking in and getting to our room, I found that they even left a hershey monopoly board game in the room as a gift which my kids enjoyed playing during our stay. Service is excellent and they aim to please. A truly first class experience. They had a list of kids activities available, my kids enjoyed the s'mores roast. Christmas morning we awoke to find stockings on our door filled with goodies for the kids-such a nice touch! The spa was nice and very relaxing. I would not hesitate to return, we had a fabulous time.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Huntingdon Valley
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 10, 2013

We spent an overnight at the Hershey Hotel as a Christmas gift from our daughter and son-in-law. We were able to have adjoining rooms. The bed was very comfortable and the rooms were very plush. The hotel was beautifully decorated for Christmas. We ate dinner at the circular dining room and had a fabulous meal. The wait staff was extremely attentive without being obsequious. Our every need was attended to both at dinner at in our room. Cannot wait to go back.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 9, 2013

we had so much fun at the park, the hotel was amazing, service was great food was good.. lots to see and do. We did not have a rental to get around and that was a little challenging, so I would recommend having something to drive. Chocolate was was amazing! Yumm !! great place for families, couples or friends.. everyone we met was very nice and helpful, I felt safe with just me and my two boys.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hotel Hershey

Address: 100 Hotel Road, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Hershey
#1 Business Hotel in Hershey
#1 Family Hotel in Hershey
#1 Green Hotel in Hershey
#2 Best Value Hotel in Hershey
Price Range (Based on Average Rates): $$
Number of rooms: 276
Official Description (provided by the hotel):
A luxury resort with charming accommodations. ... more   less 
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Also Known As:
Resort Hershey

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