We had heard that you need to see this hotel when in Hershey. And the outside is amazing with a fantastic view of all of Hershey. So if nothing else, go and walk out on the second floor veranda and look at the view of the town. Having said that, it was such a disappointment to see the maintenance not being carried out in this beautiful building. There were huge water stains in the circular dining room as well as the Spanish styled inside fountain area. The windows looked original but the caulk around the windows was in need of replacement. Just a bunch of small things that added up to the impression that the grand Hotel Hershey has seen it's heyday and it's not today.

Spent the weekend for a family gathering & truly had a great time. A bit pricy but you know that going in. Hotel & the grounds are immaculate, rooms are very well appointed with quality bedding, furniture, etc. but somewhat small for the price. We had a 5 course "chef table" dinner which was good--but I wouldn't call it a 5 star affair. Service was very good, servers very knowledgeable & we did enjoy it. Portions are extremely small but the presentation is very good as were the all the courses. Dessert portions were absolutely tiny!!

The main restaurant closes for breakfast at 10:30 AM---on a weekend!!!! We were limited to coffee & snacks in a coffee shop when we showed up at the main restaurant at 10:40AM ---that to me is just CRAZY!

As this hotel was built in the 30's with what look to multiple additions over the years to accommodate the spa and fitness center, it does have some drawbacks. The elevators are very small so it seemed as if we had to wait longer than usual to use an elevator that wasn't full all the time.

The spa has a very odd layout--you actually have to walk up to 2 flights of stairs to use the relaxing rooms or steam area--after a massage--last thing you want to do is walk up & down steps to relax. For a high end hotel--seems a bit tacky to add the 20% tip on as well. The chairs in the spa area are not very comfortable either--like chairs you'd have in an office. Overall, I'd give the spa a grade of "C".

Fitness center is good but again--it's located actually outside the main building--not a big deal but then again--for a 5 star hotel--the amenities could be a little better.

Overall--a very enjoyable time--would highly recommend it but be prepared to pay a bit more that it is actually worth.

Spent our 1 year wedding anniversary there. Book the "romantic" package. Great service great atmosphere. Ate dinner at IBERIAN LOUNGE, awesome service and a great fire place to have a drink in front of!

We found ourselves at the Hershey by accident but loved every minute.
Had made plans to stay in Strasburg Pennsylvania but after seeing the accomodations there decided to road over to Hershey. I always wanted to visit the Hotel Hershey.

Last minute plans proved perfect!

Do it!